
Nicholas Rowe (Nick)
I had a frustrating experience with both customer service and the pricing structure. Being required to pay for a longer subscription than you actually need feels unfair, especially when you only need access for about three months. Many students rely on this platform for ebooks because buying physical copies is often more expensive, so forcing extended commitments can create unnecessary financial strain.
4 people found this review helpful
Pearson Education, Inc.
February 12, 2026
Your feedback about subscription length and pricing is valuable and we’ll be sure to share it with our team. If you’d like us to look into your situation further, please reach out at PearsonPlusFeedback@pearson.com, we’d be glad to help.

Will Baker
super glitchy and pretty disappointing. The audio book function rarely works and when it does, it freezes and looses your place. Ai tools are a glorified find function. and they try to upsell to be able to use the study tools. For a pretty expensive product it's a major let down. if youre buying this you probably don't have another option, but you will shortly wish yoh did.
3 people found this review helpful
Pearson Education, Inc.
February 12, 2026
We’re sorry this has been frustrating — especially the audiobook freezing and losing your place. Please email us at PearsonPlusFeedback@pearson.com with the email/username linked to your account and the book title so we can review logs and investigate.

Sam Rocco
Pick your poison, I guess. Either use a web browser and be able to highlight numbers and bolded text (which the mobile app can't do), or use the mobile app and have easy access on the go. Do NOT, for any reason, try to go back and forth between both. Highlighting something in the mobile app will cause the internet client to freak out and highlight everything in the entire section, delete your existing highlights, and sometimes make text on the page unreadable. I would not recommend it.
17 people found this review helpful