Penmate - Send Mail to Jail

4.2
1.11K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Penmate is the easiest way to write incarcerated loved ones in jail or prison. Just search for someone and send a message in minutes. You can upload photos from your phone and deliver messages, photos, and postcards to any jail or prison. No stamps needed. Try it out!
Updated on
Dec 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
1.09K reviews
Patricia Beers
May 7, 2025
this app doesn't work in all facilities please check your facility before you purchase credits to see what your facility recommends that you use to contact your loved ones it was very slow to find out it didn't work out for us. but we did get a full refund of what we paid it took longer than expected to realize that it was not working out. the first letter bounced around the system for about three weeks before we had it returned. and a second letter was already in process by the time we noticed
2 people found this review helpful
Did you find this helpful?
Penmate
May 6, 2025
Hi Patricia, we're sorry you had trouble! All mail is tracked including delivery confirmation. If a letter is returned to you it usually means there was a problem with the delivery details you provided. When you have time, please reach out to support@penmateapp.com and we'll help you update your delivery and redeliver your message.
R. Rodriguez
July 25, 2023
I like the app a lot. I was able to find the person I was looking for so easily and we've already sent a couple messages back and forth. I just wish I didn't have to log in so frequently. Leaving Penmate open and navigating to another app usually requires me to log back in when I pull Penmate up again. Sometimes I'm randomly asked to log in again even though I haven't even left the app.
40 people found this review helpful
Did you find this helpful?
SL Williams
October 18, 2025
I can't afford their prices for just a few credits which get used up 2 at a time if you want to hear back from the person. I was getting 100 stamp credits from Securus Tech for only $16.00, but this app wants outrageous prices for just a small amount of credits, so I Uninstalled it and emailed the place, but to no prevail for cheaper options. 🤬
Did you find this helpful?

What’s new

šŸš€ Support for Android 16+
🐜 Minor bug fixes