Penmate - Send Mail to Jail

4.2
372 reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Penmate is the easiest way to write incarcerated loved ones in jail or prison. Just search for someone and send a message in minutes. You can upload photos from your phone and deliver messages, photos, and postcards to any jail or prison. No stamps needed. Try it out!
Updated on
Jun 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
364 reviews
R. Rodriguez
July 25, 2023
I like the app a lot. I was able to find the person I was looking for so easily and we've already sent a couple messages back and forth. I just wish I didn't have to log in so frequently. Leaving Penmate open and navigating to another app usually requires me to log back in when I pull Penmate up again. Sometimes I'm randomly asked to log in again even though I haven't even left the app.
15 people found this review helpful
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Gloria Guevara
May 8, 2024
Hello, yes this is the best thing I have come to keeping in touch with my Son. I appreciate TDCJ SO MUCH for coming up with this benefit for the inmate. if course, pending security level. But is rewarding for those inmate who reform in all efforts and accomplishing well recognized by TDCJ.This email benefit is great because sometimes you need to talk to your loved one long before they call again. With Pennmate you don't have to wait. Thank you so much, I am very grateful for this feature benefit
1 person found this review helpful
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Ken G
January 19, 2024
This app is very prone to create charges that are some how twice as much as should be , without explanation, and I have repeatedly spent hours typing a message to have it suddenly disappear from existence. All in all if I was you I would look for an alternative to use for contacting loved ones who may be incarcerated.
6 people found this review helpful
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Penmate
January 20, 2024
Hi Ken! Sorry you had trouble! All messages should be saved to your account. If you have any billing questions feel free to send a quick message to support@penmateapp.com and someone will be happy to look into it for you. Happy to help. Thanks!

What's new

Our latest release includes a handful of updates:
📱 Support for Android 13+
⚡ Speed and performance improvements
🔔 Push notification fixes
🖼️ Photo upload improvements