PETKIT

PETKIT TECHNOLOGY US LIMITED

About this app

PETKIT Network Technology Co.,Ltd. is a high-tech company dedicated to designing and producing smart products for pets.

PETKIT was founded in 2013. We started with passion and have continued growing with strong products. The company has rapidly developed into one of the world's leading technology-engaged companies in the pet industry. Supported by our award-winning design and technology team, our goal is to provide elegant, sustainable, and cost-effective products and services.

PETKIT proudly provides products and services to over 30 countries all over the world, including the United States, Japan, France, Germany, Italy, and Spain. Built-in social network apps allow users in every part of the world to stay connected.

CONTACT US

Our media team works closely with the media and social partners to solve issues regarding pets' life conditions. We aim to support with high-tech and healthy living styles for both humans and pets.

Press and Business Inquiries: [e-mail]
Distributors Inquiries: [e-mail]
Customer Service: [e-mail] (please allow 48 hrs for our customer service to reply your emails.)
Customer Service Phone: [phone] (9am-6pm CST Mon.-Fri.)

Ratings and reviews

Love the feeder and water bowl, the subscription feels like a little much, but it doesn't really effect the functionality when you don't use it so it's fine. Can we get some custom options for the notifications? The feeding / operating normally is a little weird, possibly split the empty notification and feeding notification, almost missed the empty one as it was the second sentence in the notification that looked like normal operation

Your app absolutely sucks. I've downloaded it twice and I'm trying to create a new account, but you don't have a button for that. Logging in with Facebook doesn't seem to do anything other than take me in a loop where it's right back to the beginning. You need a new account button! At the moment this app is absolutely worthless to me.

I use the FreshElement Solo Feeder, and overall I really love it. The only possible improvement as far as the app goes would be to push a notification when the feeder is running low. My cats were harassing me one day, and I had no idea it was empty until I opened the app and tried adding an additional snack. No idea how many feedings they missed because of it, but they weren't happy with me.

What’s new

1. Compatible with all functions of the all-new PUROBOT ULTRA next generation AI-driven self-clean litter box.
2. Compatible with all functions of PUROBOT MAX PRO.
New upgrade, welcome to a new experience.
- If you have any questions, please email to [e-mail], we will reply as soon as possible.