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This app has the potential to be amazing to be a one stop shop for everything from managing symptoms, medicines, and updating family and friends on my journey but unfortunately I've experienced several problems from my friends not being able to download the app to no notifications being received. But most importantly, if a request is sent out, whoever accepts it doesn't show up on the request. It continues to show as pending. This can be problematic! Please fix it immediately! 🙏🏾
1 person found this review helpful
Thank you for using the LivingWith app. We sincerely appreciate the feedback.
Our technical team was able to replicate the issues reported. The user was provided with instructions on how to troubleshoot the device.
Please do not hesitate to reach out again to LivingWithSupport@pfizer.com with any other questions!
A Google user
Seriously, I'd give it 0 stars. Just downloaded the app, went through the tutorial, and none of the buttons do anything. Tried to add to my circle, kept hitting the prompt and nothing happened. Same with resources, the calendar, tracking my mood/pain/etc, sending requests... nothing works! Pointless. When you're going through chemo/cancer treatment, and your solicited an app that's supposed to "help," it's very discouraging when the app does nothing it's supposed to do.
35 people found this review helpful
January 9, 2020
We’re sorry that you are frustrated. This is an intermittent issue that is being fixed. Please try restarting the app. You will be prompted to sign up when you attempt to access the features of the app. Please contact us at LivingWithSupport@Pfizer.com if you continue to run into this issue. We appreciate your interest in the free LivingWith App.
A Google user
While the app is a good idea for getting information about individuals dealing with health issues, it doesn't work very well. I often get notifications on my phone about new postings but when go to the app they do not come up. I have to try to manipulate the app several times to get the latest post. Also once a request has been posted & responded to you can't offer your help. If a person asks for prayer more than one person should be able to respond. App should be more advanced
38 people found this review helpful
January 4, 2019
We are sorry that you are having trouble. Clicking on the notification should refresh the app and you will see the new posting. Sometimes you may need to switch screen within the app to refresh. Requests are not able to be edited after a request is accepted. This is to preserve data that added/changed details are not missed by the accepting user.