Veo - Shared Electric Vehicles

VeoRide

About this app

Veo makes your daily commute easier and faster. Download the app, grab a Veo e-scooter, bike, or e-bike and just enjoy the ride.

HOW VEO WORKS
Step 1: Find the closest e-scooter, bike, or e-bike.
Step 2: Scan to unlock! Scan the QR code (or enter the scooter's or bike’s ID number) to unlock it. Enjoy your ride!
Step 3: Park in a designated parking zone (shown in the app) when done. To finish your ride and stop the fare, just tap the "End Ride" button in the app or push down the lever on the bike lock. We do the rest!

Questions about Veo? Send an email to [e-mail] or visit our website, www.veoride.com, to see all the places you can Veo today!

Ratings and reviews

Scooter randomly stopped working halfway through a ride, so I had to manually push it forward. I tried ending the ride and restarting it, but that didn't work (but I did get charged two unlock fees …). I didn't get an automatic refund despite flagging the issue at the end. Submitting a support request for a refund is too much hassle (not worth the time); it should be automatic.

I almost never rate apps unless they're exceptional. Veo charges YOU for the flaws of their service - If one of their busted vehicles you rent refuses to "end ride" you pay for it until it runs out of battery ($36 after a prolonged correspondence to lower it.). Also, don't count on the ridable map territory being 100% correct, sometimes sections work and sometimes they don't, resulting in the possibility of riding a Veo to a location that's on the map and then being unable to "end ride." Scam.

For the most part, the bikes are very helpful and distributed evenly on my area. The support team has been fairly quick and understanding as well. However, several times recently I have encountered an issue when I start a ride. The bike moves for the first few seconds, then it power off. The app tells me I cannot park, because I am "outside the forced zone." I'm not sure what that error means, but it has forced me to walk the bike to where I found it, charging me in the meantime.

What’s new

Happy Holidays from Veo! We’re getting things ready for a great New Year!