Veo - Shared Electric Vehicles

VeoRide

About this app

Veo makes your daily commute easier and faster. Download the app, grab a Veo e-scooter, bike, or e-bike and just enjoy the ride.

HOW VEO WORKS
Step 1: Find the closest e-scooter, bike, or e-bike.
Step 2: Scan to unlock! Scan the QR code (or enter the scooter's or bike’s ID number) to unlock it. Enjoy your ride!
Step 3: Park in a designated parking zone (shown in the app) when done. To finish your ride and stop the fare, just tap the "End Ride" button in the app or push down the lever on the bike lock. We do the rest!

Questions about Veo? Send an email to [e-mail] or visit our website, www.veoride.com, to see all the places you can Veo today!

Ratings and reviews

For the most part, the bikes are very helpful and distributed evenly on my area. The support team has been fairly quick and understanding as well. However, several times recently I have encountered an issue when I start a ride. The bike moves for the first few seconds, then it power off. The app tells me I cannot park, because I am "outside the forced zone." I'm not sure what that error means, but it has forced me to walk the bike to where I found it, charging me in the meantime.

They charged $10 to load into your wallet. If you have issues, it's non-refundable! Not worth the hassle! Found a vehicle, started the ride but kept loading in the app. I tried to end it but I couldn't because the vehicle was in a red zone. I had to push the vehicle in a red zone to end the ride (while its alarm was going off because i was pushing it). I was never able to use another vehicle because they were all out of service. I had to go with the good ol reliable Razor!

In theory this is a great service. Lots of bikes and scooters all over town, convenient labeled parking areas, and easy payment. However, I've had several issues in just the few weeks I've been using it. Several times I've been charged for 0 minute rides because the bike locked without my input. Customer service hasn't responded to those issues. When I've reported mechanical issues with bikes, I've gotten no communication back, and no refund or rebate despite having bikes that were unrideable.

What’s new

- Bug fixes and performance improvements.