
patrick shuman
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We are in year-two using this. Top-tier customer service. The app works as intended. Straps rarely break, but will wear out over time. Sensors can be "goofy" from time to time, but reset has always worked on correcting any issues. my daughter uses them daily at least 1 hour, averages 7,500 touches a week during season, and more during the off season. Reliable!

shawn pitchford
Terrible company, I've bought two sets of sensors and while they are nice, when they work, good luck if you want them to work for 2 hours. they have about two hours of charge. They say 6 hours, its not even close. I charge, two days later they would be discharged so much they might get 30 min, so unless I leave on charger, they die before a game ends and all data is lost. cheap headphones even offer a case that charges. Not that it would matter, you get 2 hours max from a full charge.
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Lee Marshall
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data didn't synch to app on 3rd use. failed, no data recovery function, misleading UX, faceless customer services. £200!!! shocking. update: Now the case has stopped working. the right tag stopped working after 4 uses. £200, 4 uses, entire thing broke - one very disappointed little boy. My advice would be to steer clear. update: Despite sending video evidence of the failed product to Customer service, I now have to schedule a phone call to tell them again what I've told them and sent videos.