Satisfied first time customer Found Plowz and Mowz as a recommended service provider on my neighborhood next door website. My previous provider went out of business with no client notification. So I requested a mow service with a three day turnaround date. My request was completed a day ahead of requested date! Did an excellent job.
Good if it works in your area Three times now I've had jobs take over two weeks as provider after provider in my area apparently offered to take my job, then simply not come mow. The one time it worked was great, try it a couple times, but if it doesn't work, walk.
Never scheduled plow Submitted for a plow in the morning and needed it done that day. Never got email it was scheduled. Needed it done by next morning for Dr appt. Ended up cancelling at 11 pm and spent the night shoveling heavy wet snow. Great idea - bad execution. I would have gladly paid a little more to actually get the work done. Deleting the app and will use a dependable direct service from now on.
No recourse on bad work, no way to vet work. Ordered a plow knowing it was supposed to snow that night. Scheduled for next pm. Guy showed up an hour after I posted. I chased him off and he said he would come back the next day. His plow consisted of driving up to the garage door lowering his scoop and backing out of the driveway. This service cost me twice what I would usually pay for 1/2 the quality. Attempted to chat w/ Sarah, she would respond minutes later. Offered no remedy.
Great experience I was hesitant to try it but I didn't want to call a sketchy guy i didn't know. So far I've used it 4 times and have had nothing but fantastic results. The only issue I had was Weather related but got a call from Mowz letting me know the new scheduled date. Sad to read all the negative reviews. I am a busy person and think this is well worth the price. Service is great. You've won yourself a customer. Plus the coupons help.
I have had great service until recently. I guess I am a bit ticked off that I have emailed customer service & they have failed to get back to me. They are great if the contractor is great, but if he is a tool like the last guy their service sucks. If you are in a pinch & need it done then I say go for it otherwise I would suggest something else. They offer a satisfaction guarantee, & so far I am not satisfied nor has my money been returned. A week later after being told to email, still no response. Customer Service is the worst.
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