Bell Wi-Fi

2.7
2.74K reviews
500K+
Downloads
Content rating
Everyone
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About this app

*** Note: Please see requirements below for eligibility. ***
With the Bell Wi-Fi app, take control of your home or small business network through the updated easy to use interface.
Plus, enjoy great features like:
• Easily share your Wi-Fi password by text message, email and more.
• Pause the Internet connection on any device whenever you want.
• Control your entire Wi-Fi network including the ability to turn it on and off with one tap.
• See who’s connected to your network and which devices are most active.
• Create unique people profiles for all users, assign devices and personalize Internet access.
• Run speed tests and see signal strength by device.
• Install and manage Wi-Fi pods.

Requirements:
• Ontario and Québec: Internet with a Giga Hub, Home Hub 4000, 3000 or 2000
• Atlantic Provinces: Internet with a Home Hub 3000
• Manitoba: Internet with Wi-Fi pods
• Small business in Ontario and Québec: Internet with Wi-Fi pods
• Unmodified iOS 14 or newer.
Updated on
May 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.4
2.59K reviews
Anthony Benedetti
March 15, 2025
The attached recommendation didn't work. Maybe consider your app has a problem. 1.9/5. Last update: May 8, 2024. Original text: This app has been popping up: "Something went wrong. We encountered an error. Please try again in a few seconds." whenever I try to log in. My same device can log in to the web portal via web browser with the same credentials.
13 people found this review helpful
Bell Canada
March 13, 2025
Sorry for the inconvenience! We recommend clearing your cache, reinstalling the app, and rebooting your device. If the issue persists, please contact us at bellwifi@bell.ca. To help us assist you more efficiently, kindly include a brief description of the issue, and a screenshot showing the error or problem you are experiencing.
Serhii Lobko
March 24, 2025
For 2 weeks the app doesn't allow to login, telling "Something went wrong. We encountered an error. Please try again in a few seconds"... You broke your app and do nothing about it... What a shame on your IT " professionals". Update on Bell recommendation: Your recommendations don't work, all has been tried many times. There was another feedback here with the same issue so it seems it's a common issue with your application without you taking the action.. "
9 people found this review helpful
Bell Canada
March 24, 2025
Sorry for the inconvenience! We recommend clearing your cache, reinstalling the app, and rebooting your device. If the issue persists, please contact us at bellwifi@bell.ca. To help us assist you more efficiently, kindly include a brief description of the issue, and a screenshot showing the error or problem you are experiencing.
Mark Kukla
February 20, 2025
Cannot log in. I used to be able to, now I just get the error of 'account is not found in plume cloud'... what!? This is bell, not plume and the mybell login I used to use no longer works in the app. Click create be account, goes to bell app. Useless. 3 weeks now. 3 emails sent to bellwifi. ZERO response. I cannot view any of my wifi network.
2 people found this review helpful
Bell Canada
January 23, 2025
Hi Mark! Sorry for the trouble. For us to assist, please send us your account number, brief description of the issue and a screenshot of the error you encountered via email at bellwifi@bell.ca.