Review from A Google User
Works great!! Finally!! This new update allows me to access and work with my account without giving me a headache!
Great improvement with today's update! Wishing picture not taken automatically. Even though, a must have app if you're a PNC client, the best bank and only one to really and avidly help you grow your business! The only draw of this app: I miss seeing the friendly staff at my branch as often as I'd like. Keep it up!
It's about time!! It only took you guys forever to have the app recognize the fingerprint device for Android! I'm starting to think you guys favor the iPhone because they had it first! Well......Android is better anyway! Keep up the great work though. Maybe have a setting to select night mode also! Don't need all the brightness in my face when I look at my account in the middle of the night!
Downgraded my rating after using the app more. The newer version is missing several features of the old app and more complex to use. Simple and works is my preference with apps. Sales and Service, go hand and hand. This app clearly focused more on Sales. For example, a user can get info on Loans and Credit Cards but can not directly submit a support request through the app quickly and easily. Maybe the next version will have a better balance and focus on service.
The app needs to have fully functional bill pay support. I'm actually contemplating about switching bank accounts because PNC has done nothing but ignore the Bilpay section of this app. The app Must be able to able to to what online banking does through my web browser. It still doesn't work properly it still doesn't show what bills are due. How can not that not be part of the app? It is the basic function of online banking and yet PNC will not simply fix the app.
UPDATE: It's significanly better as of late. Mobile deposits are super streamlined now. No crashes. I haven't been able to deposit a check since the app has been redesigned. It looks like they may have switched to html5 instead of a dedicated app or something. Many of the features just link to a webpage. UPDATE. Worked for a little while. Can't deposit checks anymore though. Possibly since updating to lollipop. Its infuriating because it let's you get 80% there.
Edit: This app was updated so it doesn't look like it wasn't made 4 years ago, and fingerprint sign-in was finally added. I'm happy, good job programming team. Have looked into Zelle (a payment system newly added to the app), it may finally be the holy grail of instant no fee bank transfers. If mobile deposit works reliably now, I have no complaints.
- Simplified login screen
- Add new bill payees
- Android Fingerprint enabled on supported devices
Mobile banking made easy with HAPO Community Credit Union's FREE mobile app!