Pocket Geek Mobile

4.6
6.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Pocket Geek® Mobile is your personal tech genius that works behind the scenes to help keep your device secure and running smoothly. It also protects your personal data and content, lets you access your protection plan benefits from one convenient place, and even provides one-tap access to get live support though call or chat.

You’ll feel more empowered to manage your own device with self-service troubleshooting, helpful tips, and built-in protection features. Not to mention the ability to safely back up and restore your valuable information and content. Pocket Geek Mobile offers a broad suite of tools* to optimize your device’s overall health and performance, and protects you and your information.

The Pocket Geek Mobile app provides the tools you need to make the most of your mobile device. And smart solutions to help you thrive in a connected world.
• Avast’s Award-Winning Cybersecurity — Block malware-infected links and fake websites commonly used in phishing attacks.
• Coverage Center — View program features and benefits, check your service fees and deductibles, review your coverage documents and full program details, and file and track a claim. All in one place.
• Live U.S.- Based Tech Support — Enjoy firsthand support from tech pros via chat, call, screen share, or camera share. Access fast solutions to tech challenges. Learn how to set up, connect, and sync your smart home devices.
• Device Diagnostics — Get low battery alerts, and test Wi-Fi and network connection speeds.
•.Self-Help Center — Access thousands of device-specific tips, tricks, and step-by-step quick fixes.
• Secure Backup — Securely back up and restore your content with your allotted amount of storage.
*Features not included with your plan will be disabled.

Why Pocket Geek Mobile?
Navigating the ins and outs of a device can be stressful.
Constant security threats
Harmful viruses can infiltrate your device and malware can jeopardize your online safety. You can protect your device and the information it contains against viruses or malware with Pocket Geek Mobile.
Clueless about coverage
If something happens to your device, it’s frustrating when you don’t remember what protection you have, what it covers, and what you need to do next to address the issue and file a claim. With Pocket Geek Mobile, all your important plan details — features and benefits, service fees and deductibles, and policy info — are in one spot.
Complex configurations
Learning about a new device and its inner workings can be daunting. Figuring out how that device can connect and interact with your other devices is just as puzzling. Pocket Geek Mobile lets you talk or chat with a live tech pro. They’ll answer questions about your phone, help you connect and use your phone with other smart devices, and much more.
Keep your device secure and running smoothly with Pocket Geek Mobile.

This app requests the Location permission to access your Wi-Fi network details to detect weak Wi-Fi settings.

This app uses the Accessibility permission (AccessibilityService API) in the Web Shield feature that protects you from threats on the web by alerting you when you visit a malicious web site. Personal or sensitive data is not collected or stored.

This app uses the Device Administrator permission.
Updated on
Dec 6, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Web browsing
This app may collect these data types
Personal info, Messages and 7 others
Data is encrypted in transit
You can request that data be deleted
4.6
6.1K reviews
A Google user
September 10, 2019
This came installed with my phone. So far I'm impressed with it. I will update this after some more time as passed. I've come to depend on Pocket Geek to keep my phone up to date and it hasn't disappointed me. It checks everything. I love the diagnostics including the speed check for the wi-fi. An all around excellent app. I will use this on any new phone I get.
148 people found this review helpful
Did you find this helpful?
Assurant Inc.
August 16, 2019
Thanks for the review, Mike! We’re glad you are enjoying Pocket Geek so far. If you have ideas on how to make Pocket Geek a 5-star app, we would love to hear them. You can contact us at support@pocketgeek.com with feedback, questions, suggestions, etc.
Ameena Ameer
January 16, 2023
It's served its purpose for what I've needed it for, so far. I haven't had to use this for bigger issues that would require filed claims, but I've used its tools & it's been helpful the whole time.
3 people found this review helpful
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Assurant Inc.
January 17, 2023
Thanks for the feedback. We’d appreciate if you could provide more information about your experience. Your feedback helps us make our app better. Thanks for your input at support@pocketgeekmobile.com
Richard Skaff
December 14, 2022
Worst technical support I've ever experienced!!! They have no idea about how to resolve any problem with cell phones. Don't waste your time! I would give them "0" stars if I could!
8 people found this review helpful
Did you find this helpful?
Assurant Inc.
December 19, 2022
Thanks for the feedback. We’d appreciate if you could provide more information about your experience. Your feedback helps us make our app better. Thanks for your input at support@pocketgeekmobile.com

What's new

• Minor UI enhancements and bug fixes