Pocket Geek Mobile

4.5
8.55K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Pocket Geek® Mobile is your personal tech genius that works behind the scenes to help keep your device secure and running smoothly.

Core Functionality

With Pocket Geek Mobile you can securely back up and restore photos, videos, music, documents, and contacts with your allotted amount of storage. Pocket Geek Mobile provides a solution for syncing, storing, backing up, and restoring content.

In addition to protecting your personal data and content, it lets you access your protection plan benefits from one convenient place, and even provides one-tap access to get live support though call or chat. You’ll feel more empowered to manage your own device with self-service troubleshooting, helpful tips, and built-in protection features.

The Pocket Geek Mobile app provides the tools you need to make the most of your mobile device. And smart solutions to help you thrive in a connected world.

Additional Features

● Avast’s Award-Winning Cybersecurity — Block malware-infected links and fake websites commonly used in phishing attacks.

● Coverage Center — View program features and benefits, check your service fees and deductibles, review your coverage documents and full program details, and file and track a claim. All in one place.

● Live U.S.- Based Tech Support — Enjoy firsthand support from tech pros via chat, call, screen share, or camera share. Access fast solutions to tech challenges. Learn how to set up, connect, and sync your smart home devices.

● Device Diagnostics — Get low battery alerts, and test Wi-Fi and network connection speeds.

● Self-Help Center — Access thousands of device-specific tips, tricks, and step-by-step quick fixes.

Secure backup is a core functionality within Pocket Geek Mobile which allows you to back up SMS and MMS messages and call logs on your phone. To properly handle messages received while the app is the default messaging app, read and receive SMS and MMS permissions are mandatory. Existing backups are required to restore text messages and call logs.

This app requires access to the following permissions:

● Read and receive SMS and MMS permissions to backup and restore text messages.

● Read and write call log permissions to backup and restore call logs.

● Permissions to read, modify, or delete the contents of your USB storage to backup and restore photos, media, and files.

● Location permission to access your Wi-Fi network details to detect weak Wi-Fi settings.

● Accessibility permission (AccessibilityService API) in the Web Shield feature that protects you from threats on the web by alerting you when you visit a malicious web site. Personal or sensitive data is not collected or stored.

● Device Administrator permission for device lock functionality (only if needed for stolen device, and only with real-time customer consent).
Updated on
Apr 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Web browsing
This app may collect these data types
Personal info, Messages and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
8.2K reviews
A Google user
September 10, 2019
This came installed with my phone. So far I'm impressed with it. I will update this after some more time as passed. I've come to depend on Pocket Geek to keep my phone up to date and it hasn't disappointed me. It checks everything. I love the diagnostics including the speed check for the wi-fi. An all around excellent app. I will use this on any new phone I get.
382 people found this review helpful
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Assurant, Inc.
August 16, 2019
Thanks for the review, Mike! We’re glad you are enjoying Pocket Geek so far. If you have ideas on how to make Pocket Geek a 5-star app, we would love to hear them. You can contact us at support@pocketgeek.com with feedback, questions, suggestions, etc.
Jeremy V.
December 7, 2021
I like the ease of use & the organizational structure however, I feel that there is a bit of false advertising in the fact of how they promote the support. It's promoted as though there is this advanced tech support capable of handling issue under many categories & in truth, they are nothing more than a call center reading from a "help section" that is available to everyone. This is derived from multiple contacts with said Tech Support.
237 people found this review helpful
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Assurant, Inc.
December 10, 2021
Thank you for taking the time to rate the app. Your feedback is appreciated.
Scott A
March 26, 2024
I trust the tools provided. I have no problems so far and it's been almost a year now. Thank you Pocket Geek and Spectrum
13 people found this review helpful
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Assurant, Inc.
March 26, 2024
Thank you very much for your 5-star review!!!

What's new

• Minor UI enhancements and bug fixes