
Alistair Spencer
Ok, so in a dark car park, read the name of the charger, read which port you're socketed into, and remember them while you find the way out - there's no phone signal. Then enter them into the app, which gives no feedback on whether it's working. Then , come back hours later to find you've done no charging. This app should not exist! I don't want your nonsense account, just swipe my damn card! I will avoid podpoint whenever possible.
5 people found this review helpful

Michael Jones
DO NOT DOWNLOAD THEIR NEW PODPOINT HONE APP. It will mean all control over your home charger is removed from this app. But you still need it for external chargers. You'll end up with 2 apps doing less than one used to. For example you no longer control time zones, and you can't switch it on for a set period of time. Poor especially when you use it for 2 vehicles. I called them they've never heard of it!! Said they would email and to reply with screenshots then hung up. They didn't email me. 😡
66 people found this review helpful

Daniel Bailey
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I too made the mistake of downloading the new app. After it failed to charge for 2 days I contacted them and they said I had subscribed to their new service. I did not realise this as they do not explain that anywhere. furthermore you do not seem to be able to unsubscribe without calling them. I called them, they unsubscribed me and that then returned the functionality of the old app.