
Alan Bland
First EV road trip this week! I had a wonderful charging experience. Pulled up, plugged in, opened the app, initiated charging, so easy. That was at a Tesla Supercharger. I also charged at three EA stations on this road trip. What a disaster! I had troubles initiating charging at all three stations. App and credit card were unreliable. Somehow got CC to work at two stations, and app worked at the third after multiple attempts. Why has EA made this so complicated? So many failure points!
11 people found this review helpful

Tracey Powers
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Nearly every time I try to charge, something is ALWAYS broken requiring a phone call to support. Yesterday, the app refused to use the same credit card that has been linked with my account for years. I called customer support and they blamed my bank. I called my bank and they said there's nothing wrong with my card, but that EA thinks I have an invalid expiration date. I haven't changed ANYTHING in my EA account, and somehow randomly, my CC info is bad? I checked, the info in the app is CORRECT.
29 people found this review helpful

Eric Grimsrud
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logs you out randomly when your on the road and you really need to know where you're going. forces you to pull over redo all of your login information because it won't save the passkey. also doesn't map properly sometimes at all and you have to close and relaunch the app just to get it to work. Was this app designed by high school students? Incredibly frustrating app.