PoolEntry - Swimming Pool Pass

PoolEntry, Inc.

About this app

A swimming pool pass system for apartment complexes and homeowner associations. Download your seasonal pool pass or guest pass to your phone, and check in via a mobile app when you arrive at the pool.

Ratings and reviews

I Uninstalled last years app and downloaded app again per management. It worked the 1st time. When I went back into the app all my info is gone, just the blue screen that says pool entry and it's blank. I again uninstalled and reinstalled. Now it says I've used the allowed amount on my device. So no pool pass and no human to speak to. Your app is a fail

Birthday does not capture correctly on android. When trying to correct the birthday, does not capture current entry to start from. Either way it does not convert what is selected to the proper date in the entry box. Cannot upload a photo on android. Only pulls from camera. On iPhone the app does not show last name or birthday to allow entry. This app is horrible. No quality checks seem to be conducted.

I contacted the PoolEntry customer support about a permissions issue (I have a google pixel) and they were super kind and very helpful- they gave me alternative ways to activate my pass and while they worked on resolving the issue kept me updated along the way. I really think it's awesome when there's a human element to stuff like this, being able to just reach out and get a quick and simple response was really great to me. Dispite the issue (now resolved) I'd give them a solid 5/5.

What's new

Misc. bug fixes for looking up and activating pool passes.