
Baranowska8 Alicja
app never works properly which is a shame. for example: I buy something that shows in stock on the app but I get message that it is out of stock, I do get a refund but delivery charge is not refunded. very disappointing. that happened recently. also I try to purchase something but my basket is empty even though I added items to the basket, that happens all the time. my orders often do not show in previous orders so I cannot find order nb if I need it for returns. that's not all but not enough
4 people found this review helpful

A Google user
I'm finding the app completely unusable. I can't filter without it closing or sending me out of the item type I am looking at. Images won't load and the app crashes every time I add to my cart. So far, haven't been able to make a purchase. Software is current and my device is able to use all of my other apps without problems. Disappointed as I LOVE the clothing and regularly make an order, but you need to lift your app game to compete with other stores.
15 people found this review helpful

A Google user
Love the shop, Love the clothes, issues with the app. Old app was much better. This one keeps freezing and crashing. As others have said you cant select your size until you have added the items to the basket. You can't see customer reviews. I get bombarded with notifications and can't turn them off. Please sort it out.
18 people found this review helpful