The user interface leaves a lot to be desired. Trying to choose your car, here are tiny scroll wheel of vehicle choices, have fun lining them up properly instead of us using standard drop downs. Own a Tesla enjoy scrolling through dozens of model choices slowly. Want to know the price of a station before you go by using the map, sorry doesn't seem to be capable of that. Also manages to constantly lose connection even when I'm sitting at home on my wifi where I can stream 4k movies...
4 people found this review helpful
Lacks basic functionality. The map, which has been in the app for over a year still does not tell you the price and what type of stations a location services. On top of this it also does not account for faulted chargers, amongst other things. Finding useful information with this app prior to a site visit is a crapshoot, and I end up using plugshare to find out instead. App is good for enabling PF chargers and giving them your data. Note: most PF chargers are L2, so expect to sit a while.
2 people found this review helpful
Let me preface this by saying that I love the service that is being provided and I'm grateful to the Powerflex team for their efforts. But with that out of the way, the UX of this app is counterintuitive and not user friendly at all. The app asks how many miles you want? Full charge is a checkbox option? It should be the default. Prepay with credit card? Should just bill at the end. App frequently disconnects and notifications don't work either. As a designer, I know this can be done better.
8 people found this review helpful
September 16, 2020
Thanks for the feedback. We are constantly looking to improve the experience for our drivers. Email us anytime at firstname.lastname@example.org if you're having any issues.