HydroHome - by BC Hydro

Name: HydroHome - by BC Hydro
Availability: InStock
Rating: 4.55555534362793 (351 reviews)
Author: Powerley

Powerley

4.6

351 reviews

10K+

Downloads

Everyone

About this app

The HydroHome app gives BC Hydro customers tools and insights to track, understand and manage their home’s electricity use anywhere, anytime.

Features of the free app:
- Your whole home’s hourly energy use data up to the previous day.
- A breakdown of how your home uses energy.
- Insights and tips to help you save.
- Custom notifications based on your budget.

If you purchase a hub (optional) through the app, additional features are available:
- Real-time data that shows how much electricity your home’s using right now.
- Connect compatible smart home devices to see device-specific energy use.
- Control compatible smart home devices (lights, thermostats, plugs, etc.) all in one app.

With greater knowledge of your home’s energy use, you can take actions to save energy and money.

The HydroHome app is available to most BC Hydro residential customers. Hubs aren’t available to customers in apartment buildings due to limitations with the wireless technology.

For full details including eligibility, hubs, compatible smart home devices, and frequently asked questions, visit https://www.bchydro.com/powersmart/residential/tools-and-calculators/hydrohome-app.html

Updated on

Jan 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Messages and 3 others

This app may collect these data types

Personal info, Messages and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

342 reviews

Cody Watson

December 18, 2025

Doesn't onboard onto the app properly with info about my home - keeps asking over and over. Once I somehow get by that by killing the app, it asks me to buy a device, which I already have. When I find out how to tell it I already have a device, it says "okay" then asks me to buy a device again. This app is straight up defective and better be a hobby project from a university student that was abandoned 4 years ago. Edit: I shouldn't have to phone somebody for support.

Powerley

December 18, 2025

Hi Cody, I'm sorry to hear that you are having difficultly getting started with the app. Please contact our support team at 236-239-2252. We would be more than happy to assist you in setting your bridge up!

Karanvir Gill

December 28, 2025

the connectivity and pairing of this is a nightmare. I was doing some changes to my media closet with wiring and now I cannot pair the powerly hub at all. ive tried resetting numerous times but it won't do anything when I tap my phone to pair.

3 people found this review helpful

Powerley

September 9, 2024

Hi, Karanvir. In the next release, which has been submitted to the Play Store, this issue has been resolved (should be available in 24-48 hrs). The workaround is to go to settings and delete the app's data under storage. Then reload the app and you will be able to log in. Thank you for your patience, HydroHome Support Team

Jane Williams

January 18, 2026

okay when it works, but hasn't worked for quite a while. update: I have now been contacted by BC hydro many times and each time they say we think we fixed it. check it and they have never fixed it. this app is really useless, which is a shame because I think it could be a very valuable tool.

Powerley

November 8, 2025

Hi Jane, I'm sorry to hear that you are having issues. Please reach out to our help desk at 236-239-2252. They would be more than happy to get this resolved for you.