Can't log in: resolved Loved powerschool on my older Android phone. Finally upgraded to an LG V 10 and now there is an unknown error. I can still check on line but not with the app. Liked the ability to check on the go. Was told to email the app with issues, it's been a week and no response. Reading reviews, seems like the norm;poor response. Update:it's now been a month and still nothing from powerschool mobile. I finally received a reply:contact my school district it's not on their end. Really? 12/19/16 update:fixed!
Great App and great service I have used the app for over a year. Worked great. I updated phones a month ago and was not able to log in anymore. I contacted customer service and was told what to try. It still did not work. A few weeks after an update was released and it fixed the problem. I received a follow-up email to ensure I could connect just now. It is almost unheard of anymore to actually receive follow-up after the initial contact. Thanks for the great service.
Not working now..please fix bug! This is a great app and was working just fine until about 3 weeks ago. Now it's not updating anything and I keep getting an error message about a communication error. I thought the latest version I just installed would fix that, buy now it just opens to a blank page. I'm really disappointed...this was a great tool for keeping up with my child's grades no matter where I was.
It has just stopped working , like it used to!!! I can't see any of my child's final grades on the mobile app, once the teacher updates an assignment. And i have to sign in multiple times...I didn't have to sign in with the old app!!! And this just started happening...PLEASE FIX IT BACK ASAP!!! Rating will increase once this is fixed!!! Per other comments... I'm not the only one NOT SATISFIED!!! IT'S A GREAT APP WHEN IT WORKS!!!
Cant even use it! It keeps coming up with a server error/network error. I get it on my LG Stylo 2, HTC, Samsung Tablet, and other devices, all brand new and none of them work with it. It isnt them and it isnt the connection because ive tried it on my data, home and school wifi, even at a hotel and it gives me the same error for every device. Plz fix and ill give 5 stars.
Awesome app and customer service So I love this app and it stopped working for some reason. I contacted the company (after the school said it wasn't a problem on their end) and they ACTUALLY FIXED IT and sent me an email telling me to download the app again and let them know if it works. It did! Amazing customer service. It did take a while to happen but I guess it was a real problem that wasn't easily corrected. At least they did. Thank you Powerschool!
This release includes a fix to resolve connectivity issues experienced by some users.
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