App is a piece of garbage. The last 3 weeks I haven't been able to log in due to "server issues on their end." Tried to contact them and they just wanted information to access my account. I told them it wasn't an account issue, it was their app. Obviously, nothing got done. Tried logging in directly through the website and got the same error. You'll just have to wait for your forest killing paper statements in the mail.
46 people found this review helpful
Wow. You need to find a new developer. At least come up with an interesting splash screen if you're going to require us to stare at it for ages while waiting for the sign-in page. Being forced to leave the app to perform account actions is clunky and unprofessional. Oh, and an "Oops, this is awkward" error page is beyond awkward; If I'm seeing that message, it means that I was unable to access important info/services related to my account (like Virtual Care). Get it together, people.
25 people found this review helpful
This app stinks! My husband is having some issues that are not life threatening, but they are bothering him. It's cold and snowing here and we would much rather just video chat with a doctor. NOPE!! app allows me to log in but that is it. I click on video doctor and nothing. I have tried restarting app, uninstalling, reinstalling, restarting my phone. nothing worked and I have come to think nothing will ever work. Do Not Waste Your Time!
32 people found this review helpful