
Zach Kucharek
absolutely terrible app. can't open an email.long enough to confirm a login. this is a scam that makes it hard to read and understand covered service. not intuitive. not easy for a 27 year old with capable tech skills let alone anyone else. app crashes, app sends you to different levels of sites and apps, can't find information easily. it's like they are hiding things from you and don't want you to use your coverage. reaching for a provider is awful and it testing my limits mentally, i hate it.
Priority Health
May 8, 2026
Hi Zach! We are sorry to hear about your difficulty using the app. We would love to work with you and help resolve any concerns you are having with the app. We are available by phone at 833.207.3210 from 8am to 6pm Monday through Thursday or Friday 9am to 5pm.

Matthew Summey
Very Slow, the main reason to keep the app over just using the computer is to view the insurance cards. I can't. the images are so small and you can't zoom in. Also, the download cards never works for me. So I just visit via the web browser and get more done. App is worthless.
1 person found this review helpful
Priority Health
April 3, 2026
We apologize for the difficulties you have experienced with our app, Matthew. We would love the opportunity to work with you and help resolve them. Please call us at 833.207.3210 from 8am to 6pm Monday through Thursday or Friday 9am to 5pm.

A Google user
App is a piece of garbage. The last 3 weeks I haven't been able to log in due to "server issues on their end." Tried to contact them and they just wanted information to access my account. I told them it wasn't an account issue, it was their app. Obviously, nothing got done. Tried logging in directly through the website and got the same error. You'll just have to wait for your forest killing paper statements in the mail.
107 people found this review helpful