This "App" is basically just a browser directing you to the web interface, which itself is barely functional. Doesn't remember login info, constantly shows me I have "Unread Messages" but all show as read when I click the link. I've used the app to make appointments on two occasions, and received email confirmations, but the appointments never made it through to my provider. Utterly useless garbage.
Too difficult to see test results and the new format change for test results makes it impossible to copy and paste information. It seems there's certain functions that are possible in the app but others that are only possible by using a browser -- it directs you when that happens. An example is trying to send a message to your doctor. Can't do that on the app got to log into the website.
49 people found this review helpful
Pretty useless. Every time I try to see anything about my account, results, information, it sends me to the webpage. I'm not sure what the point of the app is if that's all it's gonna do. I've asked help from customer service before, but they sent me in circles and didn't really clarify if it was a bug or if that's how the app is designed. The app itself works great and the interface is well-designed as a program; but it's virtually useless. Overall disappointing.
46 people found this review helpful