Capriotti's

PunchhTech

About this app

The CAPAddicts! Rewards app is your golden ticket to earning fanatically delicious food and countless perks. Enjoy earning points, receiving exclusive offers, and unlocking rewards. For every $1 you spend, you will earn 1 point. Earn 100 points to unlock your $10 reward. From a quick sub for lunch to catering orders, the time has come where you get rewarded for every dollar.

Features:
• Rewards: Track your points and unlock $10 rewards in the CAPAddicts Rewards Program.
• Surprise Offers: Receive free surprise offers through the app for being a loyal member of our rewards program.
• Invite Friends: Get 10 points when you join through Facebook and get an additional 10 points for referring our mobile app to your friends.
• Favorites: Set your favorite order how you like it, give it a name, and checkout each time in less than 5 steps!
• Online Ordering: Order online and skip the line, straight from our mobile app.
• Delivery: Choose pick up or delivery - we will bring the subs to you! Delivery available at most locations.
• Store Locator: Find shops near you, get directions, shop hours and phone numbers.

Ratings and reviews

Food is awesome. App sucks. If you navigate away from the app for any reason, say, to answer the phone or exchange texts with others your placing an order for, any items in your cart will disappear. Super frustrating. The rest of the UX is okay. Not great, but usable. Of course, I'll still eat here. The salads and sandwiches are delicious. I just have to tap dance around this app until they work out the kinks.

The Capriotti's app used to work when scanning receipts for the rewards program, but it has not worked for over a year. I downloaded the latest version of the app, but it still doesn't work. Each time I try to open the app, I get a screen saying, "Bringing up your account..." but it does not bring up my account. Consequently I have missed out on scanning at least 6 or 7 receipts during the last year, so I lost out on rewards points. Today I had an additional problem at Capriotti's while ordering a sandwich in person. My previous receipt said I could get $3 off on my next order if I took their survey; so I took the survey. The clerk gave me a hard time because I didn't order online. I had to argue with the staff about my app not working. I showed them how the app wasn't working, and they had no idea how I could fix the problem. What a hassle!

Really terrible app. If you want to order from Capriotti's, do it through the website and save you some trouble. Good luck ever receiving your rewards if you don't order through the website. The app won't scan barcodes and interfaces really poorly. I tried to use my password manager with this app and ended up having to reset my password twice through no fault of the password manager. Don't download this. If you did and are reading this, uninstall it and go to the website.

What's new

- Minor improvements and bug fixes