
Official Apacinodaddy
this bank is the worst bank with most stupid customers cares I have ever seen ..imagine buying airtime for some days now I didn't receive the airtime or the refund. buh they debit me successfully I chart them on Whatsapp they didn't reply I called them they didn't pick ..I chart them through there app no reply they are talking nonsense
Rubies MFB
February 15, 2026
Hello, Our sincere apologies regarding your experience. Please contact us at support@rubies.ng with your contact details so that we can address your concern.

Don Chukwudi
please, and please again I didn't know it requires BVN and I don't have anyone and I mistakenly sent money to the account please I need to refund it back it's urgent. But when I try it keeps telling me to update.
Rubies MFB
February 15, 2026
Hi,
Please contact us at support@rubies.ng to have your issue resolved.

Chioma Casmir
I was using rubies before, I uninstalled the App and after a few years, I'm trying to open the app after installing it. it isn't opening. I have money in the app before I uninstalled and money was sent to it again by mistake
Rubies MFB
January 22, 2026
Apologies for the inconvenience. Please update your App and retry, and give us feedback @support@rubies.ng
if the issue still persists.