
Aimee Birkinshaw
I've done two pickups with this app. One was for a retail store order, the other with a restaurant. Each time the app said they knew I was there and my order would be out shortly, but after waiting 20 minutes (with no other people picking up), nothing. When I then called to verify they knew I was there, they brought out my order within a couple minutes. It could be just busy employees, but I don't think they actually knew I was there. I love the idea of this app, but functionality needs work.
13 people found this review helpful

Barbara Schroeder
I'm being spammed by your app. "Chuck" is mistakenly using my number for app use. I get spammed all of their updates. I don't want to text STOP because it won't fix the problem of removing my number from their account. "Chuck" no longer gets food order updates. Your app will look totally broken to them. You guys need to be verifying by text. I would have declined. Doubly annoying because my swart watch vibrates my wrist multiple times through the order process.
3 people found this review helpful
Radius Networks, Inc.
January 22, 2021
Oh no! We're so sorry to hear this is happening. Please reach out to us at flybuy-support@radiusnetworks.com with your information so we can help get to the bottom of this.

A Google user
- Flag inappropriate
- Show review history
Updating previous review to give better rating. App works after clicking on link within text message from store that order is ready. I was able to let the store know that I was on my way. Not sure what the add order feature is for since it didn't recognize my order number. Better to login to Lowe's website if you're looking for progress updates.
4 people found this review helpful
Radius Networks, Inc.
April 18, 2020
Hi Tim, we appreciate your feedback and are always working to improve the app experience. We are currently working on solutions to prevent confusion around locating an order within the app before it is ready for pickup - thank you.