RealTime-Pay

RealTime Software Solutions

About this app

Subjects that are enrolled in participating clinical trials can utilize the RT-Pay app to enter expenses associated with study participation that are eligible for reimbursement. Subjects can upload receipts via the app and enter travel addresses for mileage calculation. The app will also store saved addresses the subject prefers to use for mileage calculation. Once the reimbursement is saved and submitted, the administrator will approve or deny the reimbursement request and the subjects RT-Pay stipend card will be loaded with the amount of the reimbursement. The subject will receive a text message notification to let them know their RT-Pay card has been loaded with funds. Subjects can enter receipts and save the reimbursement for a later submission. The RT-Pay app provides a simple, efficient way for clinical trial participants to upload their reimbursement requests and receive reimbursement in an expedited timeline. With the RT-Pay app sponsors can drastically reduce the time it takes to reimburse a subject for their participation, in turn, enhancing the trial participation experience for the subject.

Ratings and reviews

Awful. Paylution is awful. The website recommends the app but doesn't provide a download link or even say what the app is called. This app matches the logo on my card but just opens to a blank page. ZERO STARS! ALSO when trying to call customer service to talk to someone the recording says their business hours and even if you call within them, it tells you they're closed and hangs up on you.

1st, this App doesn't work, doesn't even "turn on" once opened & loaded & just shows a blank white screen.. Also, several other people have commented in reviews that when they have got'n this App to load, it is not as described and does not do what it's advertised to be..

Not the app it says it is. Not even the same logo or the same logo as the one I clicked to download, and the sign in page on the app is completely different from that of the picture posted here. Since it's not the same app, I can't sign in to my actual real time pay account on the app.

What’s new

- App optimizations