Pretty clear that the developers have little idea on how to design a functional gui. I have seen amateurs with common sense. First, anytime the app is updated, location favorites get wiped. I guess keeping user specific data is beyond their design skills. Second, instead of using a default pickup location, the app keeps picking locations randomly for me. Add into that the month long glitch that Redbox introduced into the app 6 months ago, and I get the impression that a team of baboons can code better.
Your app effing sucks. Signed up for all your B.S. to get free movie codes that didn't even work then I'm constantly getting messages from the app which won't even let me open/see them it just gives a black screen I rent redbox all the time and have never had as many problems until I downloaded your app and signed up for all your bull feces!!!! May just stop using redbox all together!!!!
Love it ! Can find a movie , watch a preview and pay for and reserve all in a few moments . If the box I normally shop at doesn't have it , I can find a box that does and reserve it. I wish I could order harder to get movies and pick them up in the box like I used to back on the day of the video gallery stores, but not yet. Maybe someday red box? Be able to rent tv shows other than HBO. Other than that , it's an awesome app I use a lot
I think you guys should put a scan code im your red box machines. That way if we don't have our cards to pay or pick or drop off. We could just scan the code from our phones to the machine. This will be really cool and a lot of other ccompanies already do it. McDonald's is one example. Please consider this feature to RedBox, thank you!
Love this app. It makes picking up movies so much easier. I can select what I want and just go down and pick it up when I have time. The only issue I had was with force closing. Realized later that only happens when I don't close the the app properly. 🙂 Amazing work on the developers part!
I had issues logging in and called support that claimed server issue and wouldn't help. After 2 weeks of trying to reset pws, called back and asked to escalate ticket if they couldn't resolve and was hung up on by agent elvie. Pretty much stream movies now.
Bug fixes and enhancements