Reputation

4.2
382 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Manage your location’s reputation and elevate your customer experience from anywhere with the Reputation mobile app. With the app you can:

• TRACK PERFORMANCE: See a snapshot of your Reputation Score and site ratings.
• OWN YOUR REVIEWS: Read your location’s feedback and respond to customers quickly.
• GET MORE REVIEWS: Send out review requests to increase your review volume and overall ratings.
• MANAGE YOUR INBOX: Respond to customers who reach out via popular messaging apps.
• MONITOR SURVEYS: Analyze survey results in real-time and share responses with your team.
• ATTRACT CUSTOMERS: Respond to social comments and post fresh content to your channels.
• IMPROVE EXPERIENCE: Act on customer feedback by creating and tracking internal issue tickets.

Turn customer feedback into your competitive advantage with Reputation.
Updated on
Feb 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
375 reviews
A Google user
May 29, 2019
I use this as a manager for a busy pub in central london, I find it very usefull when not at the pub. but most of the time I cant see the home screen with all of the scores, it doesnt load. And theres no translate button for any other language on the website or on the app, and no copy and paste option making it difficult to understand the reviews if not physically at a computer. I use it daily and still love it but think it would be a great improvement if I could click "translate"
24 people found this review helpful
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A Google user
January 2, 2020
Normally a great app but...lately when I try to upload pictures, it gives me an error message. When I go to upload the same picture in the website using my desktop, it works fine.
4 people found this review helpful
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Gabriela Raleva
February 12, 2022
It was very easy to use before. Now with this sso, links and stuff is very annoying, it doesn't allow access to every employee and it keeps glitchung so I'm reinstalling every month 🤷
2 people found this review helpful
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What's new

Bug fixes and enhancements.