respond.io - Inbox

Respond.io

About this app

Connect with your customers anytime, anywhere with the respond.io mobile app. Respond.io is the leading Artificial Intelligence-powered Customer Conversation Management software that seamlessly brings together customer conversations, empowering businesses to expand their marketing, sales and support endeavors onto instant messaging.

Key features:
- Unified inbox: View all your conversations from various messaging channels in a single inbox.
- Team collaboration: Assign or re-assign conversations to other Agents and add internal comments to provide context.
- Reply with AI: Draft smarter replies to customers using AI Assist and overcome language barriers with real-time conversation translation.
- Real-time updates: Get instant notifications for new messages so you can respond quickly and close sales on the go.
- Add & Update Contacts: Quickly add new contacts to keep potential customers within reach and update your existing customer data for improved communication efficiency.
- Spam management: Reduce spam messages to keep your inbox clutter-free and focus on genuine interactions by blocking spam messages.

Download the mobile app and unlock the power of respond.io to create exceptional customer service while growing your sales. Start by signing up for a respond.io account on your desktop today!

Ratings and reviews

Recently switched from Wati afer 2 years with that. HUGE difference! worth every shekel. the app works smoothly with no bugs, is feature rich and you can tell they have put a lot of thought on UX. also the support team is very helpful- it was really easy to get an agent, and they proactively called me to make sure everything is OK. i tried many whatsapp API solutions prior, and this one is the best i tried. glad i have found it.

New version of this app is absolutely terrible. Only able to send one picture at a time from gallery to customers. We are dealing with hundreds of customers every day who needs MULTIPLE photos of producrs, services, documentation and WHAT is the point of using respond.io when whatsapp alone can send more than 10 photos at a time? Not friendly at all, not worth the subscription fee paid monthly. Cancelling subscription after this.

Not only is this rubbish glitchy, but after we cancelled our subscription, it has been a dreadful nightmare to get the original WhatsApp installed on our business phone. We still can't. Meanwhile, our business has been hindered because of Respond. Avoid at all costs. In fact, avoid any and all 3rd party apps that relate to WhatsApp, especially WhatsApp Business.

What’s new

You can now attach up to 50 files in a message or Snippet—10x more than before! Plus, long-press any message or comment to copy its link and jump straight to it.

Try it now and boost your mobile workflow! Loving the respond.io-Inbox Mobile App? Leave us a review!