Joany Anak Jores
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First time writing review for android apps. I rated this as 1 star as i have multiple issues. I cannot login into the app even I am the authorized user. Login with fingerprint and password. None works. After some time, it shows me that i have reached max no of devices for split seconds. Could not read it properly if not because i managed to screen captured it. That is the most annoying part. Not sure about others but for me, only shows the error msg for split seconds. Come on man
53 people found this review helpful
RHB Bank
February 16, 2021
Hi Joe Jores, the inconvenience caused to you is deeply regretted. Please contact our Customer Care Centre at 03-9206 8118 for device deletion.
Syan Reeze
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Slow overall process most of the time and still some bugs here and there but overall still quite a useable and reliable app. Better than most other banking apps in Malaysia. EDIT: reduced rating from 4 to 2. An update from a few patches ago broke the app "scan from gallery" feature and now there's more bug than ever.
6 people found this review helpful
Hi Syan Reeze, we regret to note this and take note of your feedback. We have highlighted this to the team and are in the midst of investigating the issue. Please reach out to us at customer.service@rhbgroup.com for further inquiries. Thank you.
Yusri Jaafar
I hate that after I made an online transfer, the transfer notification pop-up covers the "Share" button. Even more frustrating was when I tried to press the X button on that notification and I slightly missed, the page goes to the Inbox tab and I can no longer go back and share the transfer receipt to my beneficiary. The notification pop-up is good, only that I would really suggest to shift the "Share" button location to the bottom part of the screen, perhaps above the "MAKE NEW PAYMENT" button
95 people found this review helpful
Hi Yusri Jaafar, we are sorry for the inconvenience and take note of your feedback. We will share this with the team and rest assured that we will continue to improve the RHB app experience. Thank you.