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About this app

Download the latest version of the MyLATITUDE™ Patient App for free! This app is intended primarily for Boston Scientific patients who utilize the LATITUDE™ NXT Communicator.

Save time and avoid a call to Customer Support. MyLATITUDE™ can guide you through the setup of your LATITUDE™ NXT Communicator, as well as help you understand the status lights. The app also provides information about the status of your Communicator if you are a Boston Scientific patient.

MyLATITUDE™ is not intended to replace your Patient Manual. Please refer to your LATITUDE Patient Manual or call LATITUDE Customer Support if you have questions.

LATITUDE™ NXT Patient Management System
Important Safety Information

LATITUDE™ NXT Patient Management is a remote monitoring system that gives your health care provider access to your implanted device data. The LATITUDE Patient Management system is not intended to assist with medical emergencies. If you are not feeling well, call your doctor or local emergency number. The Communicator does not provide continuous monitoring.

The Communicator is designed to operate on standard telephone lines like those found in most homes. The Communicator may work on other telephone systems, such as Digital Subscriber Line (DSL) and Voice Over IP (VoIP) Internet systems, if those systems provide an analog interface for connecting the Communicator.

The Communicator is designed to work only with the implanted device of the patient for whom it was prescribed. It will not work with other patients’ implanted devices and should be used only as authorized by the prescribing physician. The Communicator is not for use with any pulse generator other than a Boston Scientific device. Ask your physician if you have questions about any risks with using the Communicator or your implanted device.

It is very important that the Communicator remain plugged into the power outlet. Your communicator should remain connected to a telephone line, ethernet adaptor or cellular adaptor. Some household appliances and other sources of electromagnetic energy could interfere with the communication between your Communicator and your implanted device. You should be at least 36 inches (3 ft.) away from televisions, VCRs, DVD players, personal computers, and other electronic equipment, when you are using the Communicator.

It is recommended that the customer install a surge arrestor in the electrical outlet to which the Communicator is connected. Rx only (Rev.A) 92481216

© 2021 Boston Scientific Corporation and its affiliates. All rights reserved. CRM-629411-AB
Updated on
Dec 21, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

137 reviews
Marc Visconte
July 31, 2020
The app is of very limited use. It doesn't provide much information about a patient's deuce. The UI is not very good - navigation is very poor. Most of the functionality consists of multi-screen "how to connect the communicator", and much of the material is redundant. There is little ornery information on the app. There is NO WAY TO EXIT THE APP. The only way out is to switch out, and then destroy the session. However, tech support was very helpful.
44 people found this review helpful
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Rob Figueroa
May 5, 2022
This app is essentially a replacement for the handbook that came with the MyLatitude device. There are no discernible indicators of your actual device (communicator or PM) status via this app. Wheres the generic view of the device data thats being sent to Boston Scientific? Pretty lame at this stage, but hopefully will improve to provide patients some insights on what's going on with their pacemaker and the equipment supporting it.
23 people found this review helpful
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Mary Callender
July 5, 2021
It never fails that at least 3 times a month the app sends me a msg that the latitude device isn't able to communicate with my ICD. I check everything and all lights indicate that it is working fine. Yet when I was away from the latitude device for 3 weeks, the app didn't send any notifications.
22 people found this review helpful
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