RideMETRO

1.62K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

The official RideMETRO app allows you to plan trips and pay for rides on bus and rail services operated by METRO public transit in Houston, Texas.

By allowing the app to access your location, you’ll see:
• Nearby bus and rail routes
• Real-time arrival estimates for nearby buses
• Scheduled arrival times for nearby trains

You can even choose to receive onscreen notifications or pulse vibrations at key points during your trip.

For further assistance, please call or text METRO Customer Service at 713-635-4000, or visit our website at RideMETRO.org
Public transit in Houston, TX
Updated on
Jul 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Financial info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.57K reviews
Carolina Coreas
May 6, 2026
THE QR CODE TO SCAN IS WAY TOO TINY. I can never consistently scan the code on the first try, and I end up holding up the line trying to scan it. I also think that the digital card and physical card should be able to be used interchangeably, especially in case a physical card gets lost and should get locked through the app. I think that service alerts for delays should be improved to try to avoid ghost buses, sometimes the real time isn't accurate. Also, please stop randomly logging me out!!!
8 people found this review helpful
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Mint K
August 26, 2026
This app was completely unreliable and difficult to navigate, especially as a first-time metro rider. I wish I had known the bus literally won't pick you up unless you wave it down. So I waited half an hour for my route, only for it to speed past me. That's unforgivable in 100°F weather. :( Please add a disclaimer in your app or instructions on how to board.
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Loston
June 27, 2026
useless app. first my old fares won't transfer over including the free ones I earned from riding. now I'm standing in the bus for 5 minutes trying to scan a TINY QR code they placed at the bottom of the scanner has no indication if it's scanning so I'm just standing there trying to get it to pay. It takes entirely too long..... update it's been months my first issue are still issues. the schedule means nothing to the drivers. The app says 5 min away bus comes in 2.
9 people found this review helpful
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Houston METRO
March 4, 2026
Thank you for your feedback. We're sorry that you are experiencing issues with the payment page. Please call Customer Service at 713-625-4000 and report the issue. Thank you for riding METRO.

What’s new

• Transit Centers: search a transit center and see departures for all of its bays in one list
• Trip Planner shortcuts: Now / In 15 min / In 30 min / In 1 hr quick times, plus Fastest, Fewer transfers or Least walking options in one tap
• Clearer map: new bus stop markers, bus direction arrows and bolder route lines
• Bug fixes and accessibility improvements
Content rating
Everyone
Learn more

App support

Phone number
+17136354000
About the developer
Metropolitan Transit Authority of Harris County
itapps@ridemetro.org
1900 Main St Houston, TX 77002 United States
+1 713-635-4000

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