SBK-Patientenakte

Siemens-Betriebskrankenkasse | SBK

About this app

With the SBK patient file app you can use the electronic patient file (ePA) after registering once.

In the ePA, your health data is bundled in one place. Simply upload the documents via the app or have your doctors upload important documents. This means you always have an overview and can actively take care of your health.

If necessary, you can quickly provide your doctors with the most important documents. With just a few simple steps you can make data about previous illnesses, allergies or prescribed medications available to medical professionals.

You decide for yourself which data is stored in your ePA and which medical practices can access it. You also determine the release period. In this way, you can give your doctor access, for example to upload new documents at short notice or in the longer term to accompany your treatment.

As the central storage of your personal health data, the ePA must meet the strictest legal security requirements and go through a complex approval process. Among other things, data encryption and a particularly secure access procedure ensure that your data is kept safe.

Many more functions are planned for the future, which we will implement according to the specifications of the Telematics Society (gematik). Use is voluntary and free of charge for you.

FUNCTIONS
With this app you can
- Upload your medical documents such as doctor's letters, diagnoses, findings or medication plans to a secure storage location and manage them there
- share these documents with your doctors
- Have your doctors create and view digital documents: vaccination certificate, maternity certificate, child examination booklet, dental bonus booklet
- Get an overview of what services SBK has provided for you over the last six years
- use the SBK patient file on multiple devices
- Redeem your e-prescriptions easily via your SBK patient file app
- Register in the central organ donation register. Use is voluntary.

SECURITY
As a statutory health insurance company, we ensure the best possible protection of your health data. Therefore, for this app you need an SBK health card with a corresponding NFC interface and a securely issued PIN. You can request both from your personal customer service.
To ensure that only you or people authorized by you have access to your ePA, we will securely identify you once when you register. To do this, please choose one of the following options in the app:
- PostIdent: Choose from identification with your electronic ID card via the PostIdent app from Deutsche Post or in the post office
- Health card (eGK): Use your NFC-enabled eGK including the associated PIN
- Activation code: We will identify you at one of our SBK branches and give you an activation code

ACCESSIBILITY:
You can view the app's accessibility declaration at https://www.sbk.org/beratung-dienste/gesundheit-treatment/apps-und-digitale-angebote/sbk-patientenakte/barrier-freedom/.

REQUIREMENTS
- Exclusively for SBK insured persons
- Android 10 or higher
- Compatible device with NFC interface
- no device with a modified operating system

FAQ
You can find answers to frequently asked questions about the SBK patient file and our app at:
https://www.sbk.org/beratung-dienste/beratung-services/digitale-services-und-formulare/patientenakte/patientenakte-haeufige-fragen

CONTACT
Do you have any questions or feedback? We're here to help:
0800 072 572 570 20 from Monday to Friday between 8 a.m. and 8 p.m. (toll-free within Germany)
[e-mail]