Servis Pozitif - TalepGo

Beyes Bilisim Teknolojileri

About this app

TalepGO – Manage all your requests, device assets, and warranty periods from a single app!

TalepGO is a mobile request and service management platform integrated with the Servis Pozitif infrastructure. Put an end to messy phone calls, emails, or WhatsApp messages; manage your entire service process from your mobile device and increase customer satisfaction with a single touch.

— **Quick Request Creation**
Select a device, write your complaint, attach a photo or document, and your request will be instantly forwarded to the company.

— **Live Status Tracking**
Your request is instantly updated when it's "Open," "In Process," "Offer," or "Completed."

— **Device and Asset Management**
View your devices from all companies using Servis Pozitif in a single list; add and manage unregistered products as well.

— **Warranty and Maintenance Reminders**
Don't miss warranty expiration dates and maintenance times; Receive automatic push notifications.

— **Service Form and “Before and After” Photos**
View completed transactions, quotes, and photos with a single touch.

— **Satisfaction Survey**
Rate the service quality with the in-app survey at the end of the transaction, and your feedback will be sent directly to the company.

— **Paperless Document Management**
Warranty documents, service forms, and contracts are stored digitally; no more lost items.

— **Push Notifications**
Receive instant notifications when your request is updated or a new quote is received; waiting time and SMS costs are reduced.

— **Coming Soon: Online Payment**
Pay service fees securely from within the app with a credit card or digital wallet.

**Why RequestGO?**
— Increased customer satisfaction — transparent process, instant information.
— Reduced call center costs — one app, one channel.
— Prevented loss of business — all records in the system, no longer forgotten. — Digital transformation accelerates — paperless, sustainable management.

**Getting Started is Easy**

1. Download the app and log in with your phone number.

2. View your businesses using Servis Pozitive; create your request with just a few taps.

3. Monitor your progress, receive notifications, and complete the satisfaction survey at the end of your transaction.

**Digitalize your service experience with TalepGO — submit your request, monitor the process, and be satisfied!**