![](https://play-lh.googleusercontent.com/a/ACg8ocJgvooQimBxY0K2iGPCToSlzDr6RXPNajoYDN69RHGIcE3gRQ=s32-mo)
Corey
Since you're unable to purchase what seems to be any passes thru the app, the app itself pretty much serves no purpose. I believe the bus service as a whole could do great if they simply had an overhaul improvement on they're computer based systems that customers have to utilize, sometimes on a daily basis. To end on a positive, all customer service reps and drivers are pleasant and helpful to interact with.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXnP7SjaDEgZ-Sf9s6sn2Exw2tTqBeM_HIYFo3M9dE9YsZ50Eik=s32)
Joseph Bigham
As someone who has to get the bus basically anywhere they go, it's a headache to get the physical bus pass; I have to take a two hour ride total, so I was excited to figure out I could just get it digitally. Turns out, you can't. Every time I try to buy a pass it crashes, and after attempting to use the trip planning feature, it now crashes immediately upon opening every time I open it. Talking to other people who ride the bus, they've share my experience. Might be best to give up on this.
1 person found this review helpful