SecurID

RSA Security

About this app

With the Authenticator app, you can use either OTP credentials or additional cloud based MFA for authentication
• SecurID software OTP Credential generate one-time passwords that provide more reliable security than reusable passwords.
• Approve (push notifications) prompts you to authenticate by tapping a button on your registered device.
• Biometrics methods allow you to authenticate with the biometrics available on your device.
• QR code method allows you to authenticate by scanning a QR code provided by the authentication interface

Simple, fast, and all within the same app!

Note: Your company must be an RSA customer to use this app. Please contact your Help Desk Administrator if you did not receive the information required to register your device.
The Authenticator app is an update to the existing SecurID 4.x app and a replacement for SecurID Authenticate 3.9.x app.

Ratings and reviews

This app does not work on rooted devices, even if you hide root. It also seems to go though the list of installed apps on your device, and fails to work, when it detects another app installed on your phone that it does not like. What's worse is that the debug logs of this app does not tell you why the app does not work. All you see is an error message that the device or the software on it is not supported. You really have to debug to find out what the issue is and work around it. The old RSA app did not use to have these annoying limitations. But, yes, you can get this to work on a rooted device after wasting a lot of your as well as your IT dept's time.

For those with the error on startup that no data network was available 3g/4g, there is a very easy fix for this. Typically it is because a backup has restored data for the app and you just need to start from scratch and re-import your token. This is actually a good security feature so someone can't take your backup and get access to your data through this app. To reset the app so you can re-import your token, got to Settings -> Apps -> Token. Once looking in the Token app, it is probably a good idea to force stop it, then click on Storage. Clear Data and Clear Cache and you should be able to re-import the token. AGAIN, YOU WILL HAVE TO RE-IMPORT THE TOKEN SO MAKE SURE YOU HAVE IT BEFORE CLEARING THE DATA.

Updated: The developer was responsive and followed up, ultimately reverting the problematic change. Old review: A recent update added additional and deeper checking for devices. The app now refuses to run, indicating that the device is rooted. It's not actually even rooted though, it simply has an unlocked bootloader. The system image still is pristine, unchanged, and validated.

What's new

• Authentication can now be also achieved by scanning a QR code provided by the authentication interface, when configured by your organization administrator.
• User can now easily migrate credentials from RSA Authenticate app.
• Security improvements.