SecurID

RSA Security

About this app

With SecurID Authenticator, you can authenticate with your existing SecurID Software OTP Credentials or use additional cloud-based methods from a single app:
• SecurID software OTP Credential and Authenticate OTP generate one-time passwords that provide more reliable security than reusable passwords.
• Approve (push notifications) prompts you to authenticate by tapping a button on your registered device.
• Biometrics methods allow you to authenticate with the biometrics available on your device.

Simple, fast, and all within the same app!

For security reason, the Authenticator app does not function on devices that are rooted or jailbroken.
Note: Your company must be a SecurID customer to use this app. Please contact your Help Desk Administrator if you did not receive the information required to register your device.
The Authenticator app is an update to the existing SecurID 4.0 app and a replacement for SecurID Authenticate 3.9.x app. The SecurID Authenticate app will continue to be supported.

Ratings and reviews

This app does not work on rooted devices, even if you hide root. It also seems to go though the list of installed apps on your device, and fails to work, when it detects another app installed on your phone that it does not like. What's worse is that the debug logs of this app does not tell you why the app does not work. All you see is an error message that the device or the software on it is not supported. You really have to debug to find out what the issue is and work around it. The old RSA app did not use to have these annoying limitations. But, yes, you can get this to work on a rooted device after wasting a lot of your as well as your IT dept's time.

For those with the error on startup that no data network was available 3g/4g, there is a very easy fix for this. Typically it is because a backup has restored data for the app and you just need to start from scratch and re-import your token. This is actually a good security feature so someone can't take your backup and get access to your data through this app. To reset the app so you can re-import your token, got to Settings -> Apps -> Token. Once looking in the Token app, it is probably a good idea to force stop it, then click on Storage. Clear Data and Clear Cache and you should be able to re-import the token. AGAIN, YOU WILL HAVE TO RE-IMPORT THE TOKEN SO MAKE SURE YOU HAVE IT BEFORE CLEARING THE DATA.

The app updated and then I didn't recognize it, so I deleted it. Then I downloaded some other versions, cause I couldn't find it on Play Store, since the icon changed. Sure was fun setting that all up again. New app GUI is too bright and the numbers are too small. I'm too old for your update. I'll give 2 stars cause you didn't break it entirely.

What's new

• New name for the app – SecurID Authenticator
• Standardized user interface terminologies to align all SecurID products (See help page for more information on the new terms)
• Various UI and UX enhancements for improved usability and accessibility
• Various security improvements