
Rebecca Onuschak
Worst authenticator app out there, so of course the thrift savings plan makes us use it. It is asking me to say which number is displayed by a third party app I am trying to link, but that app has no way to display a number. Fine, but okta has no way to contact them for help. The instructions tell you how to contact them, using menu options that do not exist. Selecting "send feedback" from a menu should take you to the image to send feedback, not an inaccurate write up on it.
64 people found this review helpful

Euclid Megara
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Slow and unresponsive. The notification pops up and I hit "yes, it's me" and nothing happens. The notification doesn't go away, the button doesn't change color or anything, nothing. I hit the button five or six more times and sometimes it responds, other times I open the app to get a code. Edit: I've checked all those things. I've also read other reviws describing the same behavior so I don't think it's operator error.
200 people found this review helpful
Sorry for the trouble! Check to make sure that A) Your Device Time is set to Automatic, B) You have a stable network connection, C) Your notifications are turned on for Okta Verify. If you still need help, email us at mobile_support@okta.com. Thanks! Okta Customer Support

Kasper Liholm
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This app runs a permanent background service with a notification, and wastes battery for it, without any way to turn it off. Absolutely horrible implementation. A lot of other apps can do the same without this kind of implementation, so basically just lazy incompetent developers.
12 people found this review helpful