rMove®: Travel Survey

RSG

About this app

rMove® is revolutionizing transportation research by using in-app surveys and GPS data collection to reveal users’ travel habits and needs.

How do you sign up? rMove® can only be used by people who are invited to participate in a study and requires a unique access code to log in. Just download the app, follow the instructions, answer your surveys, and rMove® takes care of the rest!

Why should you use rMove®? As technologies and the way people get around continue to change, rMove® helps organizations understand how, when, where, and why people travel. Participating in an rMove® study helps your community and saves you time compared to older survey methods.

Want to learn more? Go to the rMove® website, which offers answers to frequently asked questions and the fine print you’re looking for. We take your privacy seriously and we are committed to GDPR and CPRA compliance. You can review our complete privacy policy and learn more about how we protect your information on the rMove® website.

And because honesty is always the best policy, we want you to know that rMove® will use your location even when it’s not open (that’s how it does its magic). As a result, you may notice a decrease in your device’s battery life. This is normal and varies based on your phone’s age, battery health, and use.

Ratings and reviews

My survey period hasn't even started yet and I'm already finding the notifications on this app to be way too aggressive. When battery saver is on I get a push notification at least once a minute, sometimes more, saying that it will interfere with trip collection. You know what will make it even harder? When my phone dies because of all these notifications! When battery saver turns on (automatically), it's for a reason (and had never stopped any other app's precise location tracking...)

READ THE REVIEWS... LOTS OF FOLKS NOT GETTING THEIR GIFT CARDS. This app is clunky, sucks the life out off your battery, and not at all intuitive. Wanted to help our local transit folks with info (and get $30)... but a day and a half in (of a 7 day study) and it's not worth it. The data will be junk because it's super difficult to put in trips that the app misses, and the number of hours of frustrating work that I would put in to qualify for the $30 isn't worth it. Poor choice for this project.

Worked great for 4 days, then crashed and hasn't opened since, except to suddenly send me a notification that I have another survey 6 days after that, but it still won't open. I've reached out to customer support in three different ways and still haven't received any response after 5 days. I'm sure my local transportation agency spent a LOT of tax dollars on this survey, so it really stinks that this app is so bad and that customer service is non-existant.