rMove: Travel Survey

509 reviews
Content rating
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About this app

rMove is revolutionizing transportation research by using in-app surveys and GPS data collection to reveal users’ travel habits and needs.

How do you sign up? rMove can only be used by people who are invited to participate in a study and requires a unique access code to log in. Just download the app, follow the instructions, answer your surveys, and rMove takes care of the rest!

Why should you use rMove? As technologies and the way people get around continue to change, rMove helps organizations understand how, when, where, and why people travel. Participating in an rMove study helps your community and saves you time compared to older survey methods.

Want to learn more? Go to the rMove website, which offers answers to frequently asked questions and the fine print you’re looking for. We take your privacy seriously and we are committed to GDPR and CPRA compliance. You can review our complete privacy policy and learn more about how we protect your information on the rMove website.

And because honesty is always the best policy, we want you to know that rMove will use your location even when it’s not open (that’s how it does its magic). As a result, you may notice a decrease in your device’s battery life. This is normal and varies based on your phone’s age, battery health, and use.
Updated on
Apr 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

498 reviews
Thomas Ostroski
April 15, 2024
Wow, this is the absolute worst and buggy-est app I have ever used! It seems to be hit-or-miss if this app will work for you. My experience was definitely a miss. App crashed so many times I could barely use it. If your city allows you to enter your survey info online do that instead. Edit: With so many phones out there, it's usually understandable to have some minor app issues. However, this one was so bad it's like the developers didn't even try. Not a single part of the app worked for me.
5 people found this review helpful
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April 8, 2024
We are aware of this issue affecting some rMove™ users and our team is working to deploy a fix. If you are still experiencing issues, please contact our support team at usersupport@rsginc.com.
Sol Mitnick
December 11, 2023
Fails to track trips most of the time, and when it does, it fails to record the times accurately. Usually have trouble adding my own trips and editing the times. I have triple checked and all of the location permissions are activated. Just doesn't really work. Plus there's always a notification on my phone that is entirely useless.
6 people found this review helpful
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December 13, 2023
Thank you for taking the time to provide us with this feedback. We would love to assist you further in this matter. Please email us at usersupport@rsginc.com and someone will be in touch soon.
Heather Miller
May 19, 2022
My trip surveys wont save and this is taking far too long to do something to help my city. The bugs on this app are terrible and if it doesnt start saving I will just not complete the survey, and Im sure many other people are experiencing as well and not going to finish. If you want the information, make sure the app is easy to use. This is not and kills your phone
20 people found this review helpful
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