Charles Pickett (Chucky Chux)
Ruckus app used to work fine, this system was installed by my home builder as part of my smart home. It's soooo difficult to login the Ruckus. Started after the update, I get "unable to login unleashed remotely." I've gone through settings and even invited myself 7 times as a remote user. No Joy! It's become a difficult system to manage. When I do get in, I can't navigate through the different APs, it'll kick me with that same message. I may switch to something less frustrating
5 people found this review helpful
Ruckus Wireless Inc.
August 11, 2023
Hi! Sorry for the inconvenience with the Login. We have fixed this issue with the latest app release BUT you will also need to be on Unleashed 200.14 latest firmware (build 200.14.6.1.199). Please upgrade both the App and Unleashed AP firmware and if you still have issues reach out to us at mobile@commscope.com.