Sacramento 311

2.7
138 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Sacramento City 311 handles all City municipal service requests that are not police and fire related. This application allows the user to make service requests 24 hours a day, 7 days a week, including holidays. We are committed to customer service and look forward to hearing from you. You can also visit our website to find out more in the following link: http://www.cityofsacramento.org
Updated on
Jan 23, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info and Photos and videos
Data isn’t encrypted
Data can’t be deleted
2.7
138 reviews
Tyler Pinkney
December 11, 2021
Hard to use app. Rigid options that often don't describe what you need. Some things qr organized oddly, like adandonee vehicles are in code enforcement, not parking (just put it in both!). Haven't been able to login in a while. I just get a white error screen, and when I try to back out I get a Salesforce error screen. Not helpful.
4 people found this review helpful
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Joe Zucco
July 15, 2020
Not enough characters to list all the issues. Let's start with can't create an account, extremely slow, have to close the app multiple times just to complete one request, and my favorite the warning that my "browser is not supported" when I start the app. What browser!?
4 people found this review helpful
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Tina Borgman
January 30, 2022
The app prompts you to "Register or Login." However when you try to use that option it results in an error message. One must use the Guest option, which means the request is not trackable by the user. There are also questions that require either a number (i.e. how many people in an encampment) or only give Yes/No as answer options. Sometimes one doesn't know the exact answer; app need to have "Unsure" or "Unknown" as choices. There's definitely room for improvement.
3 people found this review helpful
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What's new

Fix crash introduced in previous version.