
C c
The app doesn't work 90% of the time. The app support team is extremely slow to respond and then app is subpar to begin with. you can't even change link bank accounts on the app l you have to call them. I took this account out because it was list as a top high intrest account but I'm seriously considering closing it because if the technology they use is this inept then how safe is my information.

Jesse & Amanda Jones
A lot of report of people unable to login resulting in 1 star reviews. I noticed that when I tried to login with my username as prompted I got the same result (Access Denied error), but entering my account email address at the username prompt worked just fine. Maybe this would help some other folks. I don't know why the developers haven't addressed this after months of consistent 1 star reviews. Once I was in, I thought the app functionality was quite good.
3 people found this review helpful

Rachel Meyers
Can't log in to my account via the app. Keep getting a "Login Failed - Forbidden" message. It's very strange, because I can log into the website just fine, so I know my account isn't locked. I cleared cache, cleared data, uninstalled, reinstalled, etc, and the error won't clear. Very frustrating! Doesn't seem like this app is being properly maintained which, for a banking app, is concerning.
10 people found this review helpful