
Jesse & Amanda Jones
A lot of report of people unable to login resulting in 1 star reviews. I noticed that when I tried to login with my username as prompted I got the same result (Access Denied error), but entering my account email address at the username prompt worked just fine. Maybe this would help some other folks. I don't know why the developers haven't addressed this after months of consistent 1 star reviews. Once I was in, I thought the app functionality was quite good.
3 people found this review helpful

Rachel Meyers
Can't log in to my account via the app. Keep getting a "Login Failed - Forbidden" message. It's very strange, because I can log into the website just fine, so I know my account isn't locked. I cleared cache, cleared data, uninstalled, reinstalled, etc, and the error won't clear. Very frustrating! Doesn't seem like this app is being properly maintained which, for a banking app, is concerning.
10 people found this review helpful

Ronda Aufill
I do not like the new app. Unless I have somehow missed something since downloading on June 4, 2020, then uninstalled and downloaded again on July 2, it does not have the information or capabilities that the old app contained. There is no way to message support, it doesn't show interest rates, it does not show my statements, once you set a withdrawal, there is no way to change the amount or date. It looks nice, & is easy to use, but comes up way short compared to the old one.
9 people found this review helpful