Saris

Saris Cycling Group, Inc.

About this app

Use the Saris app to:
- Manage and maintain your Saris trainer with firmware updates
- Calibrate your trainer
- Run ERG Mode to manually set resistance levels on your trainer.

Visit https://www.saris.com/support/firmware/saris-utility-app to view videos of how to use the app.

About Saris

A family-owned manufacturer of bicycle accessories, we’ve has been making our products in Madison, Wisconsin, since 1974. Here at Saris, bikes are all we do. Through our products, we propel all types of bicyclsts forward be it in pursuit of personal enjoyment or peak performance. Through our advocacy, we promote healthier, happier, bike-smart communities both locally and nationally. Saris endorses three brands: Saris bike racks, CycleOps indoor bike trainers and Saris Infrastructure and public bike systems.

Ratings and reviews

My device is setup correctly according the app, but the firmware page is non responsive and remains blank. I assume my firmware is not up-to-date, as the calibration function is not working either - when calibration starts, the page remains blank, not showing speed or wattage. Because of both of these things, I cannot do any workouts, even through the Saris app. When I try to set my target wattage, it reads that my current wattage as the same without even pedaling. Not so smart trainer so far.

What is it with Saris and software? You could have gotten a free intern to write something substantially better, like it could display speed during calibration, but apparently that was too complicated or required more than 30 seconds of gui design thought. If I had it to do over again I wouldn't buy another Hammer based on your 'd' for effort software. Seriously, if you are going to be in the market of selling "smart" devices, hire the appropriate staff and do it right.

Can't calibrate. I cycle flat out at max gear, 3, 7 and it still tells me to accelerate to 21mph, meanwhile I see in rouvy that my uncalibrated speed is 35 mph.... Edit: changing rating to 3 because the customer support is tremendous. I got an email with a lot of details from one of their most senior developers. My situation still isn't resolved but I'm confident it will be. I'll revise again once it is.

What's new

Update version