Did the update it made me do. And now its not connecting the video calls. Wasted all my video time just trying to get it to work. It kept turning off and on going back to the same screen
Loved the app until had to update this week and had no choice. Since updated it really sucks can't get connected like before. I have lost 2 sessions this week and I can't keep doing that I'm on fixed income people. Fix IT
This is a pure rip off. The prices are high. I used it for a video visit. The visit cut out for about 10 minutes. The audio was about 20 seconds delayed. I did enjoy seeing my loved one. That is the only reason I gave it 3 stars
The app worked great before the new update, now my visitations won't connect and when I called securus they say it says in their systems that I never logged in, but I was logged in the entire time for the visits. This happened for 2 visitations now and I'm unable to get refunded the money. I won't be making anymore at home visit, it's not worth getting excited about and then getting disappointed in the end for the video not connecting which doesn't make it convenient since I'm pregnant and due in 3 weeks and only able to make visit at the jail.... They should just go back to the old version.
How do I get my call back this is ridiculously unacceptable!!!! You too my money now do the work
App sucks wasted $29 after I paid it wouldn't let me log back in. Now I have to desput it with my bank. DON'T WASTE YOUR TIME ON THIS CRAPPIE APP!!!!!!!!!!! UPDATE!!!!! I ABSOLUTELY LOVE THIS APP, JUST HAD MY FIRST CALL WITH MY HUSBAND AND IT WORKED PERFECTLY!!!!!!!!!!!!!!!
What’s New and Exciting?
- Electronic messages to your loved ones
- Bug fixes and improvements
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BiP is a communication client with entertaining content, voice and video calls.