Generally buggy, UI could be better BUGGY - Earlier today I couldn't report an issue on 4G. (I was able to surf elsewhere.) Later when I could finally enter issue data, it took several minutes to submit the report. I thought it froze, as the only indicator was a spinner overlay. I submitted again, and both went through. BETTER UI - I would think a dark gray 👍 means you voted, but instead it's white. I tried to favorite a report but my "favorites" count is still 0. OVERALL - the idea is great but the app could use a little work.
Not able to send photo with app all of a sudden??? I've been a user since the city started using this and think it's a helpful app overall. However, today I keep getting errors when I try to submit a photo with the complain.
App is glitchy Hope St Pete is not paying much for this. Support personnel are not helpful in addressing problem when I spend a lot of time giving them the details of the problem. Reduce rating to 1 as this is something paid for with my tax dollars and we are not getting good value in my opinion. As of 5/15/16 They continue to provide poor support and conclude problems are "solved" when they are not. It is basically used as an email forwarding tool that doesn't do much and st Pete does not use well.
Annoying app I hate these new dumb apps that will not start unless you have location on. FYI app designers! it should be optional and not requirement. Uninstalling it because it is not user friendly. I have to unable and then disable location each time so it does not drain my battery. When you remove this annoying feature people might actually start using it. Use some logic for God sake...
Amazing idea This app is a really amazing and very useful idea. I'm just now downloading it and hope that it will work to get some things fixed in my town. Thank you to the creators.
Good idea to fix local area issues I was surprised how many requests for replacement trash containers! But there are so many unresolved problems.
- show buttons at better size for large devices
- render higher quality images high density devices
- improve robustness of authentication code
- be more patient with API responses to avoid timeouts
- updated version of Google play services