SeeClickFix

SeeClickFix

About this app

SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.

Ratings and reviews

Android version of this app simply doesn't work. I haven't yet managed to file a report - it's always a "failed network connection," a perpetually spinning circle when I try to upload a photo, or a plain old crash. I use the web version often with no trouble at all, but the mobile app is so far a real stinker. I uninstalled it due to its unreliability and to the developers' failure to fix this ridiculous flaw: Users can't follow up (comment) on a complaint anonymously or as a guest.

Why isn't there a way to edit a post after you submit it? If the address is wrong, and it always is, even after saving the location... very annoying... You can't go change the address. You have to go add a comment with the correct address or start over. There goes your anonymity... It's a cool app and all. But needs work. Just the fact an issue has been closed doesn't mean it's been fixed either. It's just been closed.

Though this app is an improvement over my city's previous reporting systems, it's still far from perfect. SeeClickFix staff need to work on their apps' UI, which could be made more aesthetically appealing, less clunky, and more intuitive. Also helpful would be the ability to copy text within individual request pages, and to suggest that a request recently closed by an organization be reopened if within a certain timeframe (where users cannot already reopen a request themselves).

What’s new

Remove legacy image/media permissions
Account logout improvements
Bug fixes