Conversations by Brevo

Brevo official

About this app

Seamlessly communicate with leads and customers in real time with personalized chat tools. Use our live chat, universal inbox and chatbot to convert web visitors into customers, save time with automated replies and delight customers with instant support.

This mobile app is for managing Conversations on Brevo. For the full Brevo experience including campaigns, please visit brevo.com with your desktop.

LIVE CHAT: Drive real-time visitor engagement, make more sales and build brand loyalty with personalized interactions.

CHATBOT: Grow your contact list and boost efficiency with automated lead capture and FAQ answers.

UNIVERSAL INBOX: Meet customers on their preferred communication channel and manage all conversations from one convenient spot. Connect your live chat, WhatsApp, Instagram, Facebook and email accounts.

VISITOR INTELLIGENCE: Start conversations or trigger automated messages based on visitor insights like their location or what’s in their shopping cart

CHAT REPORTS: Track customer satisfaction, chat volume, agent responsiveness and more.

MESSAGE ALERTS: Never miss an opportunity again by enabling mobile notifications and chatting on-the-go.

Ratings and reviews

just signed up for brevo to potentially leave hubspot. love the features but they're non existent on mobile as I am unable to sign in. page freezes whether I try to manually login or login with Google.

The app does NOT work. can not log in and it freezes.

The app needs improvement in chat functionality. Often, it does not load the messages, and it takes too long to load all of them. Recently, the app completely stopped responding; it just shows a loading page, but it works well in the web version.