SendSquared

SendSquared

About this app

SendSquared is the AI CRM for hospitality. Vacation rental managers, resorts and hotels use it to turn every guest conversation into a relationship, and every relationship into direct bookings. This app puts your SendSquared workspace in your pocket.

ONE INBOX FOR EVERY GUEST CHANNEL
• SMS, email, WhatsApp, Airbnb and calls in one conversation timeline
• Reply from your business numbers, never your personal phone
• Quick reply templates and full message history for context
• Assign conversations to teammates and mark them complete
• See when SendSquared AI agents are handling a guest, and step in at any time

KNOW EVERY GUEST
• Guest and owner profiles connected to your property management system
• Reservation details, upcoming and past stays, revenue, tags and notes
• Share digital guidebooks and house rules
• Call, text or email a guest with one tap from their profile

CALLS AND VOICEMAIL
• Click-to-call from any contact or reservation on your business lines
• Call recording, call transfer and call dispositions
• Voicemail with playback and transcription
• Pairs with SendSquared AI Voice for 24/7 coverage and warm transfer to your team

LEADS AND FOLLOW-UP
• Track leads through your pipeline with value, travel dates and party size
• Tasks with priorities, due dates and owners so nothing slips
• Notifications for new messages, assigned tasks and voicemails

BUILT FOR HOSPITALITY TEAMS
• Vacation rentals, resorts and hotels, from one property to multi-property operators
• Integrates with PMS platforms including Barefoot, Streamline, Guesty, Escapia, RDP, Cloudbeds, Hostaway, StayNTouch, Visual One and Oracle OPERA
• Owner tools for managers who work with homeowners

The app requires a SendSquared account. Visit sendsquared.com to learn more or book a demo.