Sequoia Mobile

Sequoia Benefits and Insurance Services, LLC

About this app

Sequoia brings together your company-provided rewards so you can better see, understand, and engage with all that's available to you.
- See the total value of compensation and benefits with interactive rewards statements.
- Quickly access ID cards and easily share with providers and dependents.
- Search for care through healthcare plans, in-person and virtually.
- Keep track of medical deductible and out-of-pocket balances alongside coverage details.
- Discover company programs that support physical, emotional, and financial wellbeing.

 Available to employees and their enrolled dependents of companies with Sequoia-provided services. Features will vary by company and user.

We’d love to hear from you. You can share your experience by leaving a review or sending us feedback in-app from the Menu > Feedback. If you have trouble using the app, let us know at [e-mail].

About Sequoia:

For more than 20 years, people-driven companies have turned to Sequoia to bring together healthcare, wellbeing, and financial rewards into a unified employee experience. Our passion is to support employees and their families with tailored experiences and timely guidance so they can take care of their complete wellbeing— physically, emotionally, and financially. We make company-provided rewards accessible, so people get the most out of every available plan and program.

Ratings and reviews

It's nice in concept but I've grown to dread having to open it. Logging in frequently fails with an unhelpful error message, which requires contacting support to resolve (support can't be accessed from the app, nor are there support links on the website - it seems you just need to know the magic email). When you finally do get into the application, screen loads are painfully slow. It does everything I want it to do, but between the auth and latency issues, it's simply a frustrating experience.

Kind of works, it is very unreliable. The benefits section works relatively well, you can easily see and share your insurance info. The office check-in is bad: defaults to the wrong location (false check-ins), it's slow, asks for dates redundantly. Outages leave you literally out in the cold. The GUI is awful, you can barely distinguish buttons from regular unactionable text and is not consistent throughout the app. For a corporate tool, it leaves a lot to be desired.

Good potential and layout, but severely lacking in the very important Find A Provider feature. Because it uses ONLY zip code for location, it will find results closest to the center of that zip code rather than where you ACTUALLY want! Why? It should allow you to use a full address for accuracy! Being able to skip the tutorial would be nice too.

What's new

Thanks for using Sequoia! This version introduces:
-Improved user experience with a simplified menu
-Refreshed home screen unique to each user
-Performance improvements, like screen transitions
If you need help signing in, let us know at [e-mail].