ServiceTitan Field

ServiceTitan Mobile

About this app

ARRIVE INFORMED
Give your technicians all the information they need to make the right decisions on the job including job history, customer profiles, recorded calls, photos, CSR notes, and more.

SELL AND COMPLETE WORK ALL IN ONE PLACE
Quickly build estimates in the field, record completed work with photos and forms, and take payment to close out the job.

INTEGRATE WITH THE OFFICE
ServiceTitan’s Field App integrates with the office so timesheets, schedules, and communication between the office and the field are streamlined so your team is always on the same page – with no paperwork left behind.

Ratings and reviews

I have no idea why this app exists. The old app wasn't very intuitive and the buttons were too close and often lead to a ton of misclicks, but at least it worked when you did eventually click the button you were aiming at. This new app is a little better in that regard but I couldn't use it long enough to find out. Buttons don't work, fields can't be edited properly, pictures don't load in proposal templates and that all happened on the first job we ran with it. They almost forced this on us..

Sorry guys, this app is not good in it's current form. Just tried it out today and already have a list of problems. It is was slower. Refreshing takes forever and I am having to restart the app every time. As a technician I rely on that timer tool the old app had and would like to see that back because we bill by 15 minute increments. Searching through the material list is much more time consuming as keywords can no longer be used. Exact names must be types to find products.

there are a lot of frustrating issues with shifts not showing up properly, time clocks being different on tech side vs office side, and other discrepancies that I find pretty abhorrent and unacceptable when involving people's play (and I'm an office user, so I don't even deal with the problems as much as field techs do) besides that, good service.

What’s new

Bug fixes and performance improvements