2.1
527 reviews
100K+
Downloads
Content rating
Everyone
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About this app

MOBILE agent is FREE to download and available for member and policyholders in Arkansas, Colorado, Florida, Louisiana, Mississippi and South Carolina. Please note that if your state is not listed, it is because it is not part of Southern Farm Bureau Casualty Insurance Company. Please contact your agent for instructions on how to access your insurance company’s app.

MOBILE agent offers 24/7 access to membership, policy, agent, roadside assistance, and DriveDown deductible rewards information. Once you login, you are only a few taps from accessing your insurance ID card, paying your bill, getting directions to your agent’s office, reporting a claim, checking your DriveDown deductible reward status, and so much more.

AVAILABLE FEATURES VARY BY STATE. Key features include: My Policies, Report a Claim, DriveDown enrollment and management, ID Card, Pay Bill, My Agent, Membership, Send Help.
Updated on
May 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.1
518 reviews
River Oaks
March 10, 2025
This app has been one of the worst experiences I've had. It rarely opens on time, and the biggest issue is its inability to connect to the server. After 12 days of trying, it finally connected once, but now it's back to showing "unable to connect to server" again. Extremely frustrating and unreliable!
23 people found this review helpful
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Christopher Dugas
December 13, 2022
This is by far the worst app I have ever used. It is slow, does not work with saved passwords or Biometric data as it always forgets I selected to save it, the user interface is trash, impossible to navigate to useful information or view policies in a meaningful way, and looks like it was designed in 1987. Not to mention Farm Bureau is trash. They no longer write policies in Louisiana and their agents lie to you about the policies they are able to write.
43 people found this review helpful
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Tory
May 24, 2025
yall need to get it together. I can't pull anything up on this app.. ID Cards and everything else has been temporarily unavailable for a bit now smh šŸ¤¦ā€ā™€ļø.. at least with the app before the upgrade worked except for the biometric part.. but hell I didn't mind putting in my password every time cause everything else on the app still worked
2 people found this review helpful
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App support

Phone number
+18779571734
About the developer
Southern Farm Bureau Casualty Insurance Company
john.bishop@afbic.com
1800 E County Line Rd Ridgeland, MS 39157 United States
+1 501-517-4043

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