2.1
554 reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

MOBILE agent is FREE to download and available for member and policyholders in Arkansas, Colorado, Florida, Louisiana, Mississippi and South Carolina. Please note that if your state is not listed, it is because it is not part of Southern Farm Bureau Casualty Insurance Company. Please contact your agent for instructions on how to access your insurance company’s app.

MOBILE agent offers 24/7 access to membership, policy, agent, roadside assistance, and DriveDown deductible rewards information. Once you login, you are only a few taps from accessing your insurance ID card, paying your bill, getting directions to your agent’s office, reporting a claim, checking your DriveDown deductible reward status, and so much more.

AVAILABLE FEATURES VARY BY STATE. Key features include: My Policies, Report a Claim, DriveDown enrollment and management, ID Card, Pay Bill, My Agent, Membership, Send Help.
Updated on
Apr 28, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.1
543 reviews
Allen Hood
March 2, 2026
With the latest update as of 03/02/2026, when I try to log in, it accepts but immediately tells me the session has expired and never gets past the login screen. Absolutely useless app, and then it requests to ignore battery optimizations so it's a useless drain on your battery, too.
4 people found this review helpful
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Southern Farm Bureau Casualty Insurance Company
March 4, 2026
We’re so sorry you’ve had a bad experience with the MobileAgent app. Your biometric session will expire from time to time. This is to keep your information secure. The request about the battery optimization is needed for our DriveDown feature to work properly so you can earn a discount on your deductible.
Christopher Dugas
December 13, 2022
This is by far the worst app I have ever used. It is slow, does not work with saved passwords or Biometric data as it always forgets I selected to save it, the user interface is trash, impossible to navigate to useful information or view policies in a meaningful way, and looks like it was designed in 1987. Not to mention Farm Bureau is trash. They no longer write policies in Louisiana and their agents lie to you about the policies they are able to write.
52 people found this review helpful
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Scott Perry
May 5, 2026
the bureau is the most helpful and concerned about the people they cover best I have had
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What’s new

We have improved the DriveDown enrollment process to require less typing, and improved communication within the app to alert users of potential outages or scheduled maintenance.

We also made some performance improvements and fixed a few minor bugs.
Content rating
Everyone
Learn more

App support

Phone number
+18779571734
About the developer
Southern Farm Bureau Casualty Insurance Company
mobileagentsc@gmail.com
1800 E County Line Rd Ridgeland, MS 39157 United States
+1 501-517-4043

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