With the SFR & Moi app, easily control all your Mobile & Box lines!
Track your consumption and bills
- Control your budget wherever you are, in France or abroad, thanks to detailed monitoring of your consumption for all of your Mobile and SFR Box lines
- View, download and pay your latest bills
Adapt your offer to your desires
- Manage your offer by choosing the package adapted to your uses
- Entertainment ? International ? Security ? Follow your desires thanks to the many options available
- Order your accessories
- Renew your mobile
Manage your contract with ease
- Consult alerts and important information on your lines directly from the home screen or from the notification center
- Follow the progress of your Mobile and Box orders or current after-sales service files as closely as possible, step by step
- Modify your personal, banking and administrative details (address, means of payment, contact numbers, etc.)
- Directly manage all your SFR FAMiLY benefits!
Check and troubleshoot your Box
- Check the status of your box 24 hours a day using the Line Status functionality and run a diagnosis of your box if necessary
- Benefit from priority contact with an expert technical advisor 24/7 after a Box diagnosis
Simply manage your box’s WiFi
For SFR Box 8 customers with Smart WiFi via “Manage my Smart WiFi”
- Easily personalize and share your network name and WiFi key, check the connection quality of your equipment
- Install your smart WiFi repeaters in the best locations for optimal WiFi coverage
- Enable/disable WiFi
For SFR box customers via Manage my WiFi (feature available for certain offers only)
-Easily access the interface of your box to control your WiFi
Find the answers to your questions
- Thanks to all SFR assistance and the SFR Community
- By email (go to your “Help” / Contact us section)
Free download and use in mainland France (excluding mobile internet connection cost depending on the SFR offer subscribed).
Application accessible to SFR customers with a mobile, tablet & key or ADSL/THD/Fiber offer.