RED & Moi
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Mayelana nalolu hlelo lokusebenza
Iklayenti elibomvu?
Yenza lula impilo yakho yansuku zonke ngokulanda uhlelo lokusebenza lwe-RED & Moi! 📲
Ngohlelo lokusebenza lwe-RED & Moi kulula, sikwenze kwaba lula;)
🏠IKHAYA
• Finyelela okubhaliselwe kwakho kweRED kusuka ku-smartphone noma ithebhulethi yakho!
• Ngokuchofoza okumbalwa, hlola isimo sokusetshenziswa kwakho kwamanje nezinzuzo zeRED.
CON IZIMPENDULO ZAMI
• Bheka futhi ulande imininingwane yama-invoyisi akho wakamuva
Landelela ukusetshenziswa kwakho eFrance nakwamanye amazwe:
o EFrance: buka ukuthenga kwakho kwe-multimedia nethuba lokushintsha umkhawulo wakho wokuthenga
o Kwelinye izwe: qapha ukusetshenziswa kwakho kwe-inthanethi, izingcingo nokuthumela nge-SMS / MMS.
• Ufuna ifoni entsha noma idatha eningi? Phatha futhi uvumelanise ukubhaliswa kwakho kanye nezinketho zakho ezihleliwe neziselula ngokuya ngezidingo zakho.
OFF UMNIKELO WAMI
• Finyelela futhi uphathe ama-akhawunti akho
• I-akhawunti eyodwa yomndeni wonke? Kungenzeka !
Yiba nesicelo seRED & Me, hlanganisa yonke imigqa yakho nalabo obathandayo kalula.
IN ULWAZI LWAMI
• Finyelela kalula imininingwane yakho yangasese
• Ukushintsha ikheli? I-RIB entsha iguqula ngqo yonke imininingwane yakho engxenyeni ethi "Imininingwane yami"
âť” USIZO
• I-SIM khadi ivinjiwe? Isigaba esithi "Troubleshoot mobile yami" sikunikeza zonke izimpendulo zakho uma kwenzeka ulahlekelwe, webiwe, uvula, phakathi kokunye.
• Thola zonke izimpendulo zemibuzo yakho ngosizo oluku-inthanethi kwi-FAQ 24/7 nangabeluleki bakho bamakhasimende eRED kusukela ngoMsombuluko kuya kuLwesihlanu kusukela ngo-8 ekuseni kuya ku-9 ebusuku.
• Usuvele uxhumene nesevisi yethu yamakhasimende? Bheka izaziso zakho, umeluleki wakho weRED mhlawumbe usevele ukuphendulile!
• Landela zonke izinyathelo ze-oda lakho leselula nelamabhokisi: kusuka ekubhalisweni kuze kube kulungiselelwa i-oda lakho, kufaka phakathi ukulethwa kwemishini yakho, ukwenza kusebenze izinsizakalo zakho nolayini wakho.
Ikhasimende leRED Box?
• Ukuhlukana, isigameko? Isigaba se- "Troubleshoot my box" sikuvumela ukuthi ubheke isimo somugqa wakho ukuze ubheke inethiwekhi.
• Qalisa ukuxilonga ukuhlola isimo sebhokisi lakho bese uthola isisombululo sokulixazulula.
• Isithiyo? Ukushintsha i-aphoyintimenti yakho nesazi sakho sebhokisi kungatholwa ngqo kusuka kuhlelo lwakho lokusebenza.
• Ukuthola ukulandelwa kwesigameko ngqo ngemuva kokubika lokho.
ISIKHUNGO SOKWAZISA
Hlala unolwazi ngezindaba zakho zeRED ngesikhungo sokukwazisa (i-invoyisi entsha, ukulandelela uku-oda, njll.)
• Itholakala ngqo ngakwesokudla ngaphezulu kwesikrini sakho.
*****
Landa futhi usebenzise mahhala ezwekazini laseFrance (ngaphandle kwezindleko zokuxhumeka kwe-inthanethi okuya ngesicelo obhalisile). Uhlelo lokusebenza lwe-RED & Moi lutholakala kuphela kumakhasimende we-RED ngamakhasimende we-SFR ngohlelo lweselula noma ukunikezwa kwe-inthanethi.
Yenza lula impilo yakho yansuku zonke ngokulanda uhlelo lokusebenza lwe-RED & Moi! 📲
Ngohlelo lokusebenza lwe-RED & Moi kulula, sikwenze kwaba lula;)
🏠IKHAYA
• Finyelela okubhaliselwe kwakho kweRED kusuka ku-smartphone noma ithebhulethi yakho!
• Ngokuchofoza okumbalwa, hlola isimo sokusetshenziswa kwakho kwamanje nezinzuzo zeRED.
CON IZIMPENDULO ZAMI
• Bheka futhi ulande imininingwane yama-invoyisi akho wakamuva
Landelela ukusetshenziswa kwakho eFrance nakwamanye amazwe:
o EFrance: buka ukuthenga kwakho kwe-multimedia nethuba lokushintsha umkhawulo wakho wokuthenga
o Kwelinye izwe: qapha ukusetshenziswa kwakho kwe-inthanethi, izingcingo nokuthumela nge-SMS / MMS.
• Ufuna ifoni entsha noma idatha eningi? Phatha futhi uvumelanise ukubhaliswa kwakho kanye nezinketho zakho ezihleliwe neziselula ngokuya ngezidingo zakho.
OFF UMNIKELO WAMI
• Finyelela futhi uphathe ama-akhawunti akho
• I-akhawunti eyodwa yomndeni wonke? Kungenzeka !
Yiba nesicelo seRED & Me, hlanganisa yonke imigqa yakho nalabo obathandayo kalula.
IN ULWAZI LWAMI
• Finyelela kalula imininingwane yakho yangasese
• Ukushintsha ikheli? I-RIB entsha iguqula ngqo yonke imininingwane yakho engxenyeni ethi "Imininingwane yami"
âť” USIZO
• I-SIM khadi ivinjiwe? Isigaba esithi "Troubleshoot mobile yami" sikunikeza zonke izimpendulo zakho uma kwenzeka ulahlekelwe, webiwe, uvula, phakathi kokunye.
• Thola zonke izimpendulo zemibuzo yakho ngosizo oluku-inthanethi kwi-FAQ 24/7 nangabeluleki bakho bamakhasimende eRED kusukela ngoMsombuluko kuya kuLwesihlanu kusukela ngo-8 ekuseni kuya ku-9 ebusuku.
• Usuvele uxhumene nesevisi yethu yamakhasimende? Bheka izaziso zakho, umeluleki wakho weRED mhlawumbe usevele ukuphendulile!
• Landela zonke izinyathelo ze-oda lakho leselula nelamabhokisi: kusuka ekubhalisweni kuze kube kulungiselelwa i-oda lakho, kufaka phakathi ukulethwa kwemishini yakho, ukwenza kusebenze izinsizakalo zakho nolayini wakho.
Ikhasimende leRED Box?
• Ukuhlukana, isigameko? Isigaba se- "Troubleshoot my box" sikuvumela ukuthi ubheke isimo somugqa wakho ukuze ubheke inethiwekhi.
• Qalisa ukuxilonga ukuhlola isimo sebhokisi lakho bese uthola isisombululo sokulixazulula.
• Isithiyo? Ukushintsha i-aphoyintimenti yakho nesazi sakho sebhokisi kungatholwa ngqo kusuka kuhlelo lwakho lokusebenza.
• Ukuthola ukulandelwa kwesigameko ngqo ngemuva kokubika lokho.
ISIKHUNGO SOKWAZISA
Hlala unolwazi ngezindaba zakho zeRED ngesikhungo sokukwazisa (i-invoyisi entsha, ukulandelela uku-oda, njll.)
• Itholakala ngqo ngakwesokudla ngaphezulu kwesikrini sakho.
*****
Landa futhi usebenzise mahhala ezwekazini laseFrance (ngaphandle kwezindleko zokuxhumeka kwe-inthanethi okuya ngesicelo obhalisile). Uhlelo lokusebenza lwe-RED & Moi lutholakala kuphela kumakhasimende we-RED ngamakhasimende we-SFR ngohlelo lweselula noma ukunikezwa kwe-inthanethi.
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
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Pour vous client Mobile, dès votre home « Mon téléphone » : retrouvez les infos sur votre téléphone et le montant du bonus reprise si vous changez votre mobile.
Un problème avec votre téléphone ? Grâce à l’accès direct « Dépanner mon téléphone », vous pouvez ouvrir un dossier SAV en ligne ou par téléphone puis le suivre dans « Aide/Suivre mon dossier SAV » .
Avec RED, tu gères !
A très vite sur RED & Moi.
Un problème avec votre téléphone ? Grâce à l’accès direct « Dépanner mon téléphone », vous pouvez ouvrir un dossier SAV en ligne ou par téléphone puis le suivre dans « Aide/Suivre mon dossier SAV » .
Avec RED, tu gères !
A très vite sur RED & Moi.
